Simple pricing. No hidden fees.
Get the customer insights your restaurants need.
5-10 Locations
$125/mo
Per Location
11-20 Locations
$100/mo
Per Location
21-50 Locations
$85/mo
Per Location
51-200 Locations
$65/mo
Per Location
ENTERPRISE
Have Over 200 Locations?
Reach out to our team today to get custom pricing for your brand.
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COMING SOON
Add Review Management
Combine public and private feedback for a 360° view of your guest experience.
Get Started ->
Each Plan Includes:
- Unlimited Surveys
- Unlimited Users
- Unlimited Integrations
- 100% Free Setup
- Unlimited Training
- Insights Presentations
- Strategy Sessions
- Dedicated Support
- All Features & Updates
Trusted by 220+ leading brands around the world.
Launch In Days, Not Months
Seamless, white-glove, and lightning-fast. Easy as 1-2-3.
1. Strategy Call
We’ll dive into your restaurants’ goals and CX strategy, and give you a tour of the Tattle platform.
2. Dashboard Setup
Your Tattle Success Manager will set up your dashboard, users, surveys, and integrations. No setup fees. Ever.
3. Launch!
You’re all set within days! Start seeing results instantly and enjoy dedicated support anytime you need.
FEATURES GALORE
Tattle Is Powerful & Versatile
Root Cause Factors
Identify the source issues of problems by going deeper into operational categories.
Dashboard Reporting
Check insights in a real-time dashboard that's tailored for C-level, DMs, and GMs.
Customizable Rewards
Create a reward catalog that can be used and tracked in your guest interactions.
Menu-Level Feedback
Get feedback about your individual menu items over and above operational insights.
Advanced Heatmaps
Quickly assess guest satisfaction across many locations and operational areas.
Incident Management
Automatically respond and win back unhappy guests with apologies & rewards.
Granular Filtering
Sort feedback data by location, group, daypart, time, staff, menu item, & more.
Location-Level Objectives
Automatic, 30-day goals for each unit that will target the biggest improvement areas.
Free Dedicated Support
Get your own customer success manager who will handle all your support requests.
Our Happy Clients
Have Questions?
Which tools does Tattle integrate with?
We have a large number of direct integrations with POS, ordering, loyalty, and kiosk providers.
Direct integrations: Olo, Punchh, Toast, PAR Brink, Thanx, Revel, Paytronix, Flipdish, Bite, Square, Lunchbox, Itsacheckmate, Brygid, Up-n-Go, Como, Onosys, Restolabs, OneDine, Redcat, Menuu, GoParrot, and Zuppler.
If your tool of choice isn't listed, no worries! Tattle is built on an open API, enabling our platform to integrate with anyone and everyone.
Can Tattle collect feedback across all sales channels?
Absolutely! Whether that's dine-in, drive-thru, pickup, carryout, or delivery, we can collect guest feedback.
Most restaurant brands utilize our powerful integrations to quickly send a request for feedback (90 minutes after a transaction) via email or SMS. Some brands will add location-specific QR codes to their tables or to-go bags for an extra bump in submissions.
Overall, we see, on average, a 10% survey participation rate across brands using Tattle.
How many locations is Tattle best suited for?
Tattle is primarily designed for brands with 10 locations and more. We don’t recommend brands with fewer than 10 locations to use Tattle because our recommendation engine needs sufficient feedback volume to accurately suggest your top opportunities.
What makes Tattle’s feedback data more actionable?
Though there's enough actionability in our granular, detailed feedback collection alone, we take it a step further. Tattle Objectives -- a.k.a. the "Playbook for General Managers" -- provides each location-level team their top area for improvement every 30 days. It's tailored to each store's feedback.
Additionally, your dedicated customer success manager can provide strategy and insights sessions, utlimately helping you get the most out of your feedback data.
What does the setup process for Tattle look like?
It's easy! You will be assigned a dedicated Customer Success Manager who offers hands-on dashboard configuration, training, strategy sessions, and ongoing support based on your preferred launch timeline.
The launch timeline varies depending on the type of integrations you might need, which our team will handle for you as well. Most of our brand partners launch within a week!
Who on my team will use Tattle?
Tattle comes with 3 tiers of permission level settings that allow brand-level executives, District Managers and General Managers to access the dashboards that are the most relevant to their job scope. As an improvement-focused CX platform, Tattle is very popular among operations teams to translate data into actions and drive real operational changes.
However, marketers and guest experience teams also use Tattle for an accurate measure of guest sentiment, as well as for corresponding with customers in real time.
Skyrocket Guest Satisfaction
Collect high-quality customer insights at scale, dissect feedback in one intuitive dashboard, and start improving your restaurant operations.