#1 Guest Feedback Platform

Serve Up A Better Customer Experience

Tattle is the only improvement-focused guest feedback platform for multi-unit restaurant and hospitality brands.

10,000+

Locations

200+

Brand Partners

8.6B+

Data Points Collected

25+

Integration Partners

Mod Pizza logo png
Blaze Pizza Logo Small
Hooters Logo
Nextbite
pieology-logo
Dave's Hot Chicken Logo
Dave's hot chicken

Trusted by 200+ brands and 20,000+ restaurant executives, DMs, and GMs nationwide.

Actionable Data

Uncover The “Why” Behind Guest Dissatisfaction

Online reviews or mystery shoppers can no longer satisfy the strategic restaurant operators of today.

Tattle’s causation-based surveys can identify root causes of issues for 50+ operational categories, with a 94% completion rate, ultimately generating 20x more data than alternative solutions.

Guest Feedback Survey LP
Objective Review General Managers Restaurants

Goal-Setting

Focus On Top Improvement Opportunities

Your GMs will know exactly what to work on each month to improve satisfaction, because Tattle automatically curates smart recommendations for each location.

Locations that hit their Tattle objectives have an 84% chance of improving overall satisfaction within 30 days, and a 97% chance of increasing their revenue in the subsequent 60-90 days.

By Tattle’s direct impact, we have mobilized our staff to improve our customer experience in ways previously unimaginable.

Tom Colicchio
Chef, Restaraunteur, TV Personality

Tom Colicchio

benchmarking & reporting

Actionable Insights At Your Fingertips

From tracking key metrics to benchmarking locations, operators can filter reports by daypart, ordering channels, top box score, incident rate and more.

Tattle offers three permission levels granting different access to C-suites, District Managers and General Managers, so each role can focus on the insights they need to excel at their jobs.

Guest Experience Operational categories Restaurant brands
Win Back Customers Tattle Guest Recovery

Guest Recovery

Boost Online Reputation & Win Back Lost Guests

If you just got a 5-star survey response, Tattle will automatically prompt the customer to review on Yelp, Google or social media with an email.

You can also intercept negative reviews by responding to unhappy customers in Tattle — manually or automatically — to resolve issues before they surface online.

Watch Rapid Demo

Get A First-Hand Look At The Tattle Platform Today!

Nicole Video Demo Still

Why Brands Love Tattle

Hidden Problems Uncovered

Tattle reveals the undelying factors causing each issue, such as whether a low food quality rating is due to temperature, texture, or flavor.

Higher Growth Certainty

Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.

Hands-on Strategy Coaching

Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.

Powerful Reports & Dashboard

There's a reason restaurant GMs log into Tattle on average 6 times a day — the reporting is specific, intuitive, and customizable.

25+ Integration Partners

The Tattle platform has numerous integration partners — from POS and ordering companies to kiosk and loyalty providers.

ROI Guaranteed

From tracking guest recovery to intercepting negative reviews, Tattle boosts your bottom-line and improves your brand reputation online.

Popular Case Studies

MOD pizza tattle case study

MOD Pizza

How MOD Pizza recovered millions in revenue through effective incident management and better accountability of DMs and GMs.

Bluestone Lane Cafe Tattle case study

Dave's Hot Chicken

Learn how DHC's 500% annual growth was fueled in part by the incredibly granular insights generated by the Tattle platform.

Din Tai Fung Tattle case study

Roy Rogers

See how Roy Rogers replaced their mystery shoppers with Tattle and increased feedback volume by 3,051%.

Our Happy Clients

10,000+ Restaurants Achieve Full Guest Visibility With Tattle