The #1 CX Platform

Win With A Data-Driven Customer Experience

Tattle is the only improvement-focused feedback platform for multi-unit restaurant and hospitality businesses to collect and analyze guest feedback, without needing to be data-savvy.

10,000+

Locations

200+

Brand Partners

8.6B+

Data Points Collected

25+

Integration Partners

Hooters Logo
Blaze Pizza Logo Small
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Nextbite
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Dave's Hot Chicken Logo
Dave's hot chicken

Trusted by 200+ brands and 20,000+ restaurant executives, DMs, and GMs nationwide.

Actionable Data

Uncover The “Why” Behind Guest Dissatisfaction

Online reviews or mystery shoppers can no longer satisfy the strategic restaurant operators of today.

Tattle’s causation-based surveys can identify root causes of issues for 50+ operational categories, with a 94% completion rate, ultimately generating 20x more data than alternative solutions.

Customer feedback survey Improvement
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Goal-Setting

Focus On Top Improvement Opportunities

Your GMs will know exactly what to work on for an immediate improvement in guest satisfaction — because Tattle creates AI-powered smart recommendations for each location.

Locations that hit their Tattle objectives have an 84% chance of improving overall satisfaction within 30 days, and a 97% chance of increasing their revenue in the subsequent 60-90 days.

By Tattle’s direct impact, we have mobilized our staff to improve our customer experience in ways previously unimaginable.

Tom Colicchio
Chef, Restaraunteur, TV Personality

Tom Colicchio

benchmarking & reporting

Actionable Insights At Your Fingertips

From tracking key metrics to benchmarking locations, operators can filter reports by daypart, ordering channels, top box score, incident rate and more.

Tattle offers three permission levels granting different access to C-suites, District Managers and General Managers, so each role can focus on the insights they need to excel at their jobs.

tattle benchmarking report
Prompt Positive Social Media Reviews

Reputation Management

Turn Customers Into Advocates

If you just got a 5-star survey response, Tattle will automatically prompt the customer to review on Yelp, Google or social media with an email.

You can also intercept negative reviews by responding to unhappy customers in Tattle — manually or automatically — to resolve issues before they surface online.

Get started

Want A Tour Of The Tattle Platform?

Complete a quick form below and if Tattle fits your operations, our team will reach out to show you a demo!

“Tattle is our center of gravity.”

“The ‘Corvette’ of feedback platforms.”

“Having Tattle data is a life saver.”

Actual quotes from Tattle customers

Why Brands Love Tattle

Hidden Problems Uncovered

Tattle reveals the undelying factors causing each issue, such as whether a low food quality rating is due to temperature, texture, or flavor.

Higher Growth Certainty

Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.

Hands-on Strategy Coaching

Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.

Powerful Reports & Dashboard

There's a reason restaurant GMs log into Tattle on average 6 times a day — the reporting is specific, intuitive, and customizable.

25+ Integration Partners

The Tattle platform has numerous integration partners — from POS and ordering companies to kiosk and loyalty providers.

ROI Guaranteed

From tracking guest recovery to intercepting negative reviews, Tattle boosts your bottom-line and improves your brand reputation online.

Popular Case Studies

MOD pizza tattle case study

MOD Pizza

How MOD Pizza recovered millions in revenue through effective incident management and better accountability of DMs and GMs.

Bluestone Lane Cafe Tattle case study

Dave's Hot Chicken

Learn how DHC's 500% annual growth was fueled in part by the incredibly granular insights generated by the Tattle platform.

Din Tai Fung Tattle case study

Roy Rogers

See how Roy Rogers replaced their mystery shoppers with Tattle and increased feedback volume by 3,051%.

5 Star Tattle

“Tattle continues to be a critical tool for us as we proactively set and validate new objectives. It provides us an avenue to get us direct guest feedback, even as that’s been redirected away from the dine-in experience to 100% drive thru, take-out, and delivery."

John Lucas
VP of Operations, Farmer Boys

5 Star Tattle

“Tattle has become our center of gravity. Without Tattle, tracking performance, improvement, and positioning the guest experience as a cultural cornerstone of our business would be nearly impossible. We love our Tattle team.”

Alicia Alfi
SM of Strategy & Analytics, MOD Pizza

5 Star Tattle

"We use Tattle as the early warning detection system of problems. What’s great about Tattle is that it gives you the when, where, what [of each feedback submission], which is the level of details you don’t find on Google or Yelp."

Jim Bitticks
President and COO, Dave's Hot Chicken