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10,000+
Locations
200+
Restaurant Brands
8.1 Billion
Data Points
30+
Integrations
Trusted by 200+ brands and 20,000+ restaurant executives, DMs, and GMs nationwide.
Why Brands Love Tattle
Hidden Problems Uncovered
Tattle reveals the undelying factors causing each issue, such as whether a low food quality rating is due to temperature, texture, or flavor.
Higher Growth Certainty
Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.
Hands-on Strategy Coaching
Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.
Powerful Reports & Dashboard
There's a reason restaurant GMs log into Tattle on average 6 times a day — the reporting is specific, intuitive, and customizable.
25+ Integration Partners
The Tattle platform has numerous integration partners — from POS and ordering companies to kiosk and loyalty providers.
ROI Guaranteed
From tracking guest recovery to intercepting negative reviews, Tattle boosts your bottom-line and improves your brand reputation online.
Easy, Plug & Play Setup
Dashboard Setup
Upon receiving your logo, users and store information, our team will help you set up the dashboard so you’re off to the races in no time.
Training and Strategy
We will train your staff of different access levels on Tattle (super intuitive), and provide training materials as well as unlimited support.
Insights Reporting
Your Customer Success Manager will schedule regular checkins, and help you unlock the full potential of Tattle with in-depth insights reporting.
“Tattle continues to be a critical tool for us as we proactively set and validate new objectives. It provides us an avenue to get us direct guest feedback, even as that’s been redirected away from the dine-in experience to 100% drive thru, take-out, and delivery."
John Lucas
VP of Operations, Farmer Boys
“Tattle has become our center of gravity. Without Tattle, tracking performance, improvement, and positioning the guest experience as a cultural cornerstone of our business would be nearly impossible. We love our Tattle team.”
Alicia Alfi
SM of Strategy & Analytics, MOD Pizza
"We use Tattle as the early warning detection system of problems. What’s great about Tattle is that it gives you the when, where, what [of each feedback submission], which is the level of details you don’t find on Google or Yelp."
Jim Bitticks
President and COO, Dave's Hot Chicken
Got Questions?
How many locations is Tattle best suited for?
Tattle is primarily designed for brands with 10 locations and more. We don’t recommend brands with fewer than 10 locations to use Tattle because our recommendation engine needs sufficient feedback volume to accurately suggest your top opportunities.
Is it difficult to get started with Tattle?
Not at all! You will be assigned a dedicated Customer Success Manager who offers hands-on dashboard configuration, training, strategy sessions and ongoing support based on your preferred launch timeline.
The launch timeline varies depending on the type of integrations you might need, which our team will handle for you as well. Many of our brand partners can launch as quickly as within a week!
Who on my team will use Tattle?
Tattle comes with 3 tiers of permission level settings that allow brand-level executives, District Managers and General Managers to access the dashboards that are the most relevant to their job scope. As an improvement-focused CX platform, Tattle is very popular among operations teams to translate data into actions and drive real operational changes.
However, marketers and guest experience teams also use Tattle for an accurate measure of guest sentiment, as well as for corresponding with customers in real time.
How does pricing work?
Tattle charges a very competitive fee per location based on how many locations you have. You can sign an annual or multi-annual contract with us, and for brands with over 200 locations we also offer a free pilot before you make any commitment.
How quickly will I start seeing results?
Typically when brands reach 25 feedback submissions per location per month after 1-2 months, our recommendations can already help you improve your customer experience at an 86% certainty.
That being said, every brand and every location will be different. Therefore our team is fully committed to your success and will help you optimize your feedback strategy every step of the way.
So, ready for a tour of Tattle?
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