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Tattle enables 200+ restaurant brands to improve guest satisfaction and simplify decision-making for operators with actionable insights. Fill out the form to see Tattle in action.
Trusted by 200+ brands and 20,000+ restaurant executives, DMs, and GMs nationwide.
Our Happy Clients
Why Brands Love Tattle
Hidden Problems Uncovered
Tattle reveals the underlying factors causing each issue, such as whether a low food quality rating is due to temperature, texture, or flavor.
Higher Growth Certainty
Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.
Hands-on Strategy Coaching
Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.
Powerful Reports & Dashboard
There's a reason restaurant GMs log into Tattle on average 6 times a day — the reporting is specific, intuitive, and customizable.
25+ Integration Partners
The Tattle platform has numerous integration partners — from POS and ordering companies to kiosk and loyalty providers.
From tracking guest recovery to intercepting negative reviews, Tattle boosts your bottom-line and improves your brand reputation online.
Which tools does Tattle integrate with?
We have a large number of direct integrations with POS, ordering, loyalty, and kiosk providers.
Direct integrations: Olo, Punchh, Toast, PAR Brink, Thanx, Revel, Paytronix, Flipdish, Bite, Square, Lunchbox, Itsacheckmate, Brygid, Up-n-Go, Como, Onosys, Restolabs, OneDine, Redcat, Menuu, GoParrot, and Zuppler.
If your tool of choice isn't listed, no worries! Tattle is built on an open API, enabling our platform to integrate with anyone and everyone.
Can Tattle collect feedback across all sales channels?
Absolutely! Whether that's dine-in, drive-thru, pickup, carryout, or delivery, we can collect guest feedback.
Most restaurant brands utilize our powerful integrations to quickly send a request for feedback (90 minutes after a transaction) via email or SMS. Some brands will add location-specific QR codes to their tables or to-go bags for an extra bump in submissions.
Overall, we see, on average, a 10% survey participation rate across brands using Tattle.
How many locations is Tattle best suited for?
Tattle is primarily designed for brands with 10 locations and more. We don’t recommend brands with fewer than 10 locations to use Tattle because our recommendation engine needs sufficient feedback volume to accurately suggest your top opportunities.
What makes Tattle’s feedback data more actionable?
Though there's enough actionability in our granular, detailed feedback collection alone, we take it a step further. Tattle Objectives -- a.k.a. the "Playbook for General Managers" -- provides each location-level team their top area for improvement every 30 days. It's tailored to each store's feedback.
Additionally, your dedicated customer success manager can provide strategy and insights sessions, utlimately helping you get the most out of your feedback data.
What does the setup process for Tattle look like?
It's easy! You will be assigned a dedicated Customer Success Manager who offers hands-on dashboard configuration, training, strategy sessions, and ongoing support based on your preferred launch timeline.
The launch timeline varies depending on the type of integrations you might need, which our team will handle for you as well. Most of our brand partners launch within a week!
Who on my team will use Tattle?
Tattle comes with 3 tiers of permission level settings that allow brand-level executives, District Managers and General Managers to access the dashboards that are the most relevant to their job scope. As an improvement-focused CX platform, Tattle is very popular among operations teams to translate data into actions and drive real operational changes.
However, marketers and guest experience teams also use Tattle for an accurate measure of guest sentiment, as well as for corresponding with customers in real time.