Tattle
CONTACT FORMS

One Dashboard for Every Guest Inquiry

Replace basic “Contact Us” forms with Tattle Contact Forms to capture, organize, and resolve every message inside one intelligent workflow.

Popular request types

Guest feedbackCateringPartnership inquiriesGift card supportPressComplianceFranchise interestTech supportLoyalty questions
Preview of a branded Tattle Contact Form embedded on a website
Full Name
Email

Response time

2h

Faster than last week

Chili's logo
Hooters logo
MOD Pizza logo
Freddy's logo
PJ's Coffee logo
Mellow Mushroom logo

Trusted by 250+ leading brands around the world.

Powerful & Smart Forms

All the flexibility of custom tooling – without the build

Everything lives where your operators already work—right inside the Tattle dashboard.

Customizable, Adaptable, Seamless

Customizable, Adaptable, Seamless

Each form uses conditional logic to change dynamically based on guest responses, so operators collect only the details that matter.

Instant Setup, Zero Learning Curve

Instant Setup, Zero Learning Curve

Drop a button or link on your Contact page and launch your branded form in minutes—no heavy dev work or training sessions.

Easy Collaboration, Full Visibility

Easy Collaboration, Full Visibility

Manage entries, replies, escalations, and analytics without leaving Tattle. Every inquiry stays searchable and actionable.

See It In Action

Every conversation stays organized

Watch how tags, mentions, and status changes keep your team aligned from first inquiry to final resolution.

Activity Feed

Tag Issues

Route items to the right people with tags like "Legal" or "Press." Team members tied to a tag are notified.

Mention Teammates

Use @mentions to pull someone into the conversation and assign next steps.

Reply from Tattle

Message the inquirer or keep the chat internal—right from the dashboard. Reply templates help you move fast.

Track Resolution

See progress on every inquiry from first reply to final resolution—all in one place.

Form Reporting

Reports that go beyond basic submission counts

See how inquiries flow through your system and identify where teams need support with exportable, filterable dashboards.

  • Form submissions by questionnaire

    Stack rank every questionnaire to see which forms drive the most inbound volume.

  • Resolved vs unresolved

    Track completion rates by team, location, and time frame in one glance.

  • Submissions answered by automation

    Quantify how automations deflect work from your team and keep satisfaction high.

  • Filter by date, location, tags, and more

    Layer on filters to compare groups or surface outliers instantly.

Next Up

Explore More

Feedback CollectionAI CoachSmart InsightsItem-Level FeedbackReview Management

FAQ

Frequently Asked Questions

Though there's enough actionability in our granular, detailed feedback collection alone, we take it a step further. Tattle Objectives — a.k.a. the "Playbook for General Managers" — provides each location-level team their top area for improvement every 30 days. It's tailored to each store's feedback. Additionally, your dedicated customer success manager can provide strategy and insights sessions, ultimately helping you get the most out of your feedback data.
It's easy! You will be assigned a dedicated Customer Success Manager who offers hands-on dashboard configuration, training, strategy sessions, and ongoing support based on your preferred launch timeline. The launch timeline varies depending on the type of integrations you might need, which our team will handle for you as well. Most of our brand partners launch within a week!
Absolutely! Whether that's dine-in, drive-thru, pickup, carryout, or delivery, we can collect guest feedback. Most restaurant brands utilize our powerful integrations to quickly send a request for feedback (90 minutes after a transaction) via email or SMS. Some brands will add location-specific QR codes to their tables or to-go bags for an extra bump in submissions. Overall, we see, on average, a 10% survey participation rate across brands using Tattle.
We have over 35+ direct integrations with POS, ordering, loyalty, and kiosk providers. Direct integrations: Olo, Punchh, Toast, PAR Brink, Thanx, Revel, Paytronix, Flipdish, Bite, Square, Lunchbox, Itsacheckmate, Brygid, Up-n-Go, Como, Onosys, Restolabs, OneDine, Redcat, Menuu, GoParrot, and Zuppler. If your tool of choice isn't listed, no worries! Tattle is built on an open API, enabling our platform to integrate with anyone and everyone.
Tattle comes with 3 tiers of permission level settings that allow brand-level executives, District Managers and General Managers to access the dashboards that are the most relevant to their job scope. As an improvement-focused CX platform, Tattle is very popular among operations teams to translate data into actions and drive real operational changes. However, marketers and guest experience teams also use Tattle for an accurate measure of guest sentiment, as well as for corresponding with customers in real time.

See Tattle in Action

Watch how leading restaurant brands are transforming their guest experience with Tattle.

Tattle Platform Overview
Watch Tattle Demo
SOC2 Compliant, GDPR Ready, 99.9% Uptime, 24/7 Support

SEE TATTLE
IN ACTION 🚀

Get an in-depth look at the platform that drives data-backed decision-making for restaurant operators.