Discover trends, tips, and insights to elevate your restaurant operations.
Discover trends, tips, and insights to elevate your restaurant operations.
New data reveals restaurants with just a four-point bump in guest satisfaction see 14× stronger revenue growth.
Alex Beltrani
During peak evening hours, when off-premise orders represent 60-70% of volume, customer satisfaction diverges dramatically by channel. Here's why and how to fix it.
Leading Hospitality CX Platform Raises Funding from Tattle Insiders, Flow Capital and Contour Ventures to Fuel AI Expansion and Client Base Growth
Tattle Team
Key Takeaway Yes—immediate 5-star review prompts in your guest surveys are putting your restaurants in serious danger for the long run. Here's how to avoi
Key Takeaway Top Box and OSAT excel at measuring perfection for specific touchpoints, NPS heavily weights negative experiences for location comparisons, and CER
In a recent webinar, we sat down with operators from Wings and Rings and Cotton Patch Cafe to discuss their game-changing experience with Tattle's AI Co
Tattle Team
Beyond generic upsells - discover how Menu Pairing Analysis scientifically identifies combinations that boost customer experience ratings and drive incremental sales through data-driven insights.
Customer Experience Improvement (CXI) Leader for Hospitality Expands Partnership Base With Rapidly-Growing Pizza BrandNEW YORK, NY – July 15, 2025 – Tattle, the
Tattle Team
Key Takeaway Every restaurant marketer is chasing the same white whale: hyper-personalization. But you don't need personalized data from every single gues
Tattle Team
Editor’s Note: This article is a recap from a panel discussion — you can watch the full recording by clicking on the thumbnail below. In this live panel session
Tattle Team
Based on the LinkedIn article by Cole Bastian, Sr. Director of Learning & Culture, Hooters When Hooters set out to scale their “Guest Obsessed” culture acro
Tattle Team
Tattle’s AI-Driven CX Improvement Platform to Power Operational Excellence Across Leading Fast-Casual BrandsApril 21, 2025 - NEW YORK – Tattle, the AI-pow
Tattle Team