
(Some Of) What We Built This Year
2025 was the year guest experience technology got smarter.
Discover trends, tips, and insights to elevate your restaurant operations.
Discover trends, tips, and insights to elevate your restaurant operations.

2025 was the year guest experience technology got smarter.

This was the year when guest experience technology got smarter

Your most sophisticated competitors are already treating guest experience as business intelligence. Here's why you should too.

New data reveals restaurants with just a four-point bump in guest satisfaction see 14× stronger revenue growth.

During peak evening hours, when off-premise orders represent 60-70% of volume, customer satisfaction diverges dramatically by channel. Here's why and how to fix it.


Leading Hospitality CX Platform Raises Funding from Tattle Insiders, Flow Capital and Contour Ventures to Fuel AI Expansion and Client Base Growth

Key Takeaway Yes—immediate 5-star review prompts in your guest surveys are putting your restaurants in serious danger for the long run. Here's how to avoi


Key Takeaway Top Box and OSAT excel at measuring perfection for specific touchpoints, NPS heavily weights negative experiences for location comparisons, and CER


In a recent webinar, we sat down with operators from Wings and Rings and Cotton Patch Cafe to discuss their game-changing experience with Tattle's AI Co

Beyond generic upsells - discover how Menu Pairing Analysis scientifically identifies combinations that boost customer experience ratings and drive incremental sales through data-driven insights.

Customer Experience Improvement (CXI) Leader for Hospitality Expands Partnership Base With Rapidly-Growing Pizza BrandNEW YORK, NY – July 15, 2025 – Tattle, the

Key Takeaway Every restaurant marketer is chasing the same white whale: hyper-personalization. But you don't need personalized data from every single gues