Feedback Collection
Improve Your Units With High-Volume, Real-Time Feedback
Collect 20x more operational feedback
Uncover root causes of issues across all units
Gain full visibility into the guest experience
Integrate with tools you already use
Trusted by 200+ brands and 20,000+ restaurant executives, DMs, and GMs nationwide.
GRANULAR AND ACTIONABLE
Causation-Based Surveys For Depth of Insights
As the only improvement-focused CX platform, Tattle uses causation-based surveys to uncover the necessary insights so your brand has the necessary insights to meaningfully improve guest satisfaction and revenue.
That’s to say — we don’t stop at the surface level. We break down each operational category (food quality, accuracy, speed of service etc.) into actionable factors (temperature, texture, topping distribution etc.), so your location-level teams know exactly to do to make the biggest impact on guest satisfaction.
20x More Data
Scale Your Guest Insights To The Moon
When combining a 10% survey participation rate, 94.7% average survey completion rate, and up to 55 data points collected per survey, you end up with a treasure trove of feedback data.
In fact, the collective data of 10,000 restaurants reveal that Tattle customers generate around 2,000% more feedback per location.
Robust Integrations
Put Your Feedback Collection On Autopilot
Tattle’s open API enables direct integration with 30+ other tech platforms to send automatic survey emails after a transaction or reward redemption. On average, 10% of all orders result in a Tattle survey submission — an industry high.
Integration with other platforms or in-house solutions are available upon request.
Dig Even Deeper
Understand Guests Through Valuable Demographic Data
Outside of operations and experience, the data restaurants collect from Tattle surveys can also be a key component in gathering marketing insights.
Whether that’s asking demographic information, about food interests, or if they’re aware of the latest marketing initiative, you can customize your survey with any array of questions you choose.
Watch Rapid Demo
Get A First-Hand Look At The Tattle Platform Today!
Why Brands Love Tattle
Hidden Problems Uncovered
Tattle reveals the underlying factors causing each issue, such as whether a low food quality rating is due to temperature, texture, or flavor.
Higher Growth Certainty
Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.
Hands-on Strategy Coaching
Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.
Powerful Reports & Dashboard
There's a reason restaurant GMs log into Tattle on average 6 times a day — the reporting is specific, intuitive, and customizable.
25+ Integration Partners
The Tattle platform has numerous integration partners — from POS and ordering companies to kiosk and loyalty providers.
ROI Guaranteed
From tracking guest recovery to intercepting negative reviews, Tattle boosts your bottom-line and improves your brand reputation online.
Our Success Stories
MOD Pizza
How MOD Pizza recovered millions in revenue through effective incident management and better accountability of DMs and GMs.
Dave's Hot Chicken
Learn how DHC's 500% annual growth was fueled in part by the incredibly granular insights generated by the Tattle platform.
Roy Rogers
See how Roy Rogers replaced their mystery shoppers with Tattle and increased feedback volume by 3,051%.
Interactive FAQ
Click the video below to get your questions answered about Tattle’s proprietary feedback surveys.