Feedback Collection

Improve CX With High-Volume, Real-Time Feedback

Through highly-effective surveys and robust tech integrations, restaurant brands can collect actionable insights en masse — straight from their own customers and across all locations.

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Trusted by 200+ brands and 20,000+ restaurant executives, DMs, and GMs nationwide.

Robust Integrations

Put Your Feedback Collection On Autopilot

Tattle’s open API enables direct integration with 30+ other tech platforms to send automatic survey emails after a transaction or reward redemption. On average, ~10% of all orders result in a Tattle survey submission.

Integration with other platforms or in-house solutions are available upon request.

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High Volume Survey CER Customer Experience

20x More Data

Scale Your Guest Insights To The Moon

When combining a 10% survey participation rate, 94% survey completion rate, and a total of 55 questions asked per survey, you end up with a treasure trove of feedback data.

In fact, the collective data of 10,000 restaurants reveal that Tattle customers generate around 2,000% more feedback per location.

Dig Even Deeper

Collect Valuable Marketing And Demographic Data

Outside of operations and experience, the data restaurants collect from Tattle surveys can also be a key component in gathering marketing insights.

Whether that’s asking demographic information, about food interests, or if they’re aware of the latest marketing initiative, you can customize your survey with any array of questions you choose.

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Want More?

Watch an in-depth demo of the Tattle platform today!

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Why Brands Love Tattle

Hidden Problems Uncovered

Tattle reveals the undelying factors causing each issue, such as whether a low food quality rating is due to temperature, texture, or flavor.

Higher Growth Certainty

Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.

Hands-on Strategy Coaching

Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.

Powerful Reports & Dashboard

There's a reason restaurant GMs log into Tattle on average 6 times a day — the reporting is specific, intuitive, and customizable.

25+ Integration Partners

The Tattle platform has numerous integration partners — from POS and ordering companies to kiosk and loyalty providers.

ROI Guaranteed

From tracking guest recovery to intercepting negative reviews, Tattle boosts your bottom-line and improves your brand reputation online.

Popular Case Studies

MOD pizza tattle case study

MOD Pizza

How MOD Pizza recovered millions in revenue through effective incident management and better accountability of DMs and GMs.

Bluestone Lane Cafe Tattle case study

Dave's Hot Chicken

Learn how DHC's 500% annual growth was fueled in part by the incredibly granular insights generated by the Tattle platform.

Din Tai Fung Tattle case study

Roy Rogers

See how Roy Rogers replaced their mystery shoppers with Tattle and increased feedback volume by 3,051%.