The GM Playbook

Empower GMs To Pinpoint Location-Level Issues & Improve

Isolate top improvement areas at each unit

Measure monthly progress in real-time

Hold teams accountable with transparent scores

Ensure the viability and profitability of all units

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Chili's MOD Pizza Hooters Restaurant Guest Feedback Experience Management Tattle

Trusted by 200+ brands and 20,000+ restaurant executives, DMs, and GMs nationwide.

Focused Teams

Fix The Weakest Links In Your Customer Experience

Because Tattle tracks dozens of operational metrics per customer, everything is accounted for. GMs and DMs will know exactly what’s causing unhappy customers and how to fix it.

This is done through Tattle Objectives, which takes your feedback data and provides each location one curated goal — every onth — that will most likely improve overall guest satisfaction.

Objectives General Managers Restaurant Playbook
Objective Review General Managers Restaurants

Targeted Goals

The Playbook For General Managers

This is a favorite tool for GMs and DMs. The dashboard tells them the one thing to improve on so they can prevent future incidents and improve guest satisfaction instantly.

In fact, locations that hit the Tattle-recommended objective have an 84% chance of improving guest satisfaction within 30 days.

Improve Satisfaction

Measure Team Progress In Real Time

Get a macro and micro view of Tattle objectives by tracking progress across the brand, restaurant groups, operational categories, and individual locations.

Many brands benchmark and reward locations based on these transparent Tattle metrics, and incentivize all units to march towards the same goals.

Monthly Objective Update GMs DMs Restaurants

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Get A First-Hand Look At The Tattle Platform Today!

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Our Happy Clients

10,000+ Restaurants Achieve Full Guest Visibility With Tattle

Why Brands Love Tattle

Hidden Problems Uncovered

Tattle reveals the underlying factors causing each issue, such as whether a low food quality rating is due to temperature, texture, or flavor.

Higher Growth Certainty

Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.

Hands-on Strategy Coaching

Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.

Powerful Reports & Dashboard

There's a reason restaurant GMs log into Tattle on average 6 times a day — the reporting is specific, intuitive, and customizable.

25+ Integration Partners

The Tattle platform has numerous integration partners — from POS and ordering companies to kiosk and loyalty providers.

ROI Guaranteed

From tracking guest recovery to intercepting negative reviews, Tattle boosts your bottom-line and improves your brand reputation online.

Our Success Stories

MOD pizza tattle case study

MOD Pizza

How MOD Pizza recovered millions in revenue through effective incident management and better accountability of DMs and GMs.

Bluestone Lane Cafe Tattle case study

Dave's Hot Chicken

Learn how DHC's 500% annual growth was fueled in part by the incredibly granular insights generated by the Tattle platform.

Din Tai Fung Tattle case study

Roy Rogers

See how Roy Rogers replaced their mystery shoppers with Tattle and increased feedback volume by 3,051%.

Interactive FAQ

Click the video below to see the answers to Tattle’s most frequently asked questions.