The GM Playbook
Empower GMs To Pinpoint Location-Level Issues & Improve
Isolate top improvement areas at each unit
Set a single monthly goal with smart algorithms
Measure monthly progress in real-time
Hold teams accountable with transparent scores
Trusted by 200+ brands and 20,000+ restaurant executives, DMs, and GMs nationwide.
Focused Teams
Fix The Weakest Links In Your Customer Experience
Because Tattle tracks dozens of operational metrics per customer, everything is accounted for. GMs and DMs will know exactly what’s causing unhappy customers and how to fix it.
This is done through Tattle Objectives, which takes your feedback data and provides each location one curated goal — every onth — that will most likely improve overall guest satisfaction.
Targeted Goals
The Playbook For General Managers
This is a favorite tool for GMs and DMs. The dashboard tells them the one thing to improve on so they can prevent future incidents and improve guest satisfaction instantly.
In fact, locations that hit the Tattle-recommended objective have an 84% chance of improving guest satisfaction within 30 days.
Improve Satisfaction
Measure Team Progress In Real Time
Get a macro and micro view of Tattle objectives by tracking progress across the brand, restaurant groups, operational categories, and individual locations.
Many brands benchmark and reward locations based on these transparent Tattle metrics, and incentivize all units to march towards the same goals.
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Why Brands Love Tattle
Hidden Problems Uncovered
Tattle reveals the undelying factors causing each issue, such as whether a low food quality rating is due to temperature, texture, or flavor.
Higher Growth Certainty
Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.
Hands-on Strategy Coaching
Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.
Powerful Reports & Dashboard
There's a reason restaurant GMs log into Tattle on average 6 times a day — the reporting is specific, intuitive, and customizable.
25+ Integration Partners
The Tattle platform has numerous integration partners — from POS and ordering companies to kiosk and loyalty providers.
ROI Guaranteed
From tracking guest recovery to intercepting negative reviews, Tattle boosts your bottom-line and improves your brand reputation online.
Popular Case Studies
MOD Pizza
How MOD Pizza recovered millions in revenue through effective incident management and better accountability of DMs and GMs.
Dave's Hot Chicken
Learn how DHC's 500% annual growth was fueled in part by the incredibly granular insights generated by the Tattle platform.
Roy Rogers
See how Roy Rogers replaced their mystery shoppers with Tattle and increased feedback volume by 3,051%.
Interactive FAQ
Click the video below to see the answers to Tattle’s most frequently asked questions.