For Restaurants

Improve Guest Experience With Confidence

The Tattle platform enables your location-level teams to prioritize areas with the biggest impact on CSAT or NPS.

From food prep to services, Tattle collects and analyzes feedback data, using machine-learning to curate monthly objectives that will lead to the biggest improvement in guest satisfaction and revenue.

Restaurant Worker Using Tattle
Chili's Logo Tattle Restaurant Operations Feedback Platform
Hooters Logo
Mod Pizza logo png
Dave's Hot Chicken Logo
Chili's MOD Pizza Hooters Restaurant Guest Feedback Experience Management Tattle

Trusted by 200+ brands and 20,000+ restaurant executives, DMs, and GMs nationwide.


Feedback Collection on Autopilot

No free desserts, sides, or fries required!

Measure Sentiments Across Channels

Tattle’s open API enables integrations with ordering and loyalty providers, so we can send automatic survey emails post transaction or reward redemption.

View Integrations >

Tattle integration partners

94% Survey Completion Rate

On average, 10% of all orders result in a Tattle survey submission, and 94% complete a survey of up to 55 questions!

Traditional vs. Tattle surveys

Opportunity Rank

Uncover The “Why” And Prioritize

What areas have the biggest impact on your guest experience?

Each location is different, but you don’t need to be data-savvy find out. We use AI to rank high-impact opportunities for each location, and link to detailed reviews for more context.

No wonder General Managers log into Tattle ~6 times per day!

Customer feedback survey Improvement
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Turn Feedback Insights Into Actions

Prevent future incidents by setting monthly objectives to consistently improve guest satisfaction across locations.

Relevant team members will receive 3 automatic email notifications each month to track progress. Guess what: locations that hit the Tattle-recommended objective have an 84% chance of improving guest satisfaction within 30 days!

Revenue Retention

Recover Dissatisfied Guests Automatically

Tattle makes dissatisfied customers feel heard by sending apology emails and loyalty rewards based on the star ratings they leave. You’ll have visibility into each guest’s correspondence timeline, as well as overall guest recovery metrics.

Many brands are recovering millions in revenue by setting guest recovery on autopilot in Tattle!

guest recovery incident timeline in tattle
tattle benchmarking report


Assess Team Performance At A Glance

From company and industry benchmarks, to location-level daypart metrics, you have full visibility into team performances across locations and over time.

You can also customize the reports and group locations in a way that works best for your organization. And all can be done with just a few clicks inside Tattle’s user-friendly dashboard.

Why Brands Love Tattle

Hidden Problems Uncovered

Tattle reveals the underlying factors causing each issue, such as whether a low food quality rating is due to temperature, texture, or flavor.

Higher Growth Certainty

Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.

Hands-on Strategy Coaching

Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.

Powerful Reports & Dashboard

There's a reason restaurant GMs log into Tattle on average 6 times a day — the reporting is specific, intuitive, and customizable.

25+ Integration Partners

The Tattle platform has numerous integration partners — from POS and ordering companies to kiosk and loyalty providers.

ROI Guaranteed

From tracking guest recovery to intercepting negative reviews, Tattle boosts your bottom-line and improves your brand reputation online.

5 Star Tattle

“Tattle continues to be a critical tool for us as we proactively set and validate new objectives. It provides us an avenue to get us direct guest feedback, even as that’s been redirected away from the dine-in experience to 100% drive thru, take-out, and delivery."

John Lucas
VP of Operations, Farmer Boys

5 Star Tattle

“Tattle has become our center of gravity. Without Tattle, tracking performance, improvement, and positioning the guest experience as a cultural cornerstone of our business would be nearly impossible. We love our Tattle team.”

Alicia Alfi
SM of Strategy & Analytics, MOD Pizza

5 Star Tattle

"We use Tattle as the early warning detection system of problems. What’s great about Tattle is that it gives you the when, where, what [of each feedback submission], which is the level of details you don’t find on Google or Yelp."

Jim Bitticks
President and COO, Dave's Hot Chicken

Our Success Stories

MOD pizza tattle case study

MOD Pizza

How MOD Pizza recovered millions in revenue through effective incident management and better accountability of DMs and GMs.

Bluestone Lane Cafe Tattle case study

Dave's Hot Chicken

Learn how DHC's 500% annual growth was fueled in part by the incredibly granular insights generated by the Tattle platform.

Din Tai Fung Tattle case study

Roy Rogers

See how Roy Rogers replaced their mystery shoppers with Tattle and increased feedback volume by 3,051%.