Tattle Testimonials
You’re In Good Company
122 Units | Olo, Punchh, Revel
“Each Tattle feedback submission gives you the when, where, and what. That’s a level of detail you can’t find on Google, Yelp or social media reviews, scanning through which felt more like looking for a needle in the haystack.”
534 Units | Olo, Punchh
“Tattle has become our center of gravity. Tracking performance and improvement, along with positioning the guest experience as a cultural cornerstone of our business, would be nearly impossible without Tattle.”
“What Tattle has created is transformational, especially for quick service brands. We love Tattle and are so happy to have this partnership.”
TOM SELEMENTI
Senior Vice President
Integrations
Olo, LevelUp
Locations
60
9 Units | Restolabs, Como, Revel
“We used to get just a couple of very expensive mystery shopper reports a month. Now with Tattle, we get on average 25-35 responses per day or 3-4 per location daily. We have a 98% completion rate despite our very detailed surveys.”
12 Units | Olo, Toast
“Tattle is a powerful tool to help gain actionable insight on patterns in the guest experience. It’s a great way to better understand the guest so that you can provide the best possible experience.”
“We weren’t used to hearing so much real-time information as to what our guests were experiencing. Tattle has become part of our operations DNA at this point.”
Spencer Rubin
Founder & CEO
Integrations
Olo, Punchh, Brink
Locations
12
19 Units | Paytronix, Revel
“The transparency Tattle gives to our customers is helping us build authentic relationships. We were used to getting 60 reviews in a year. Now we get 60+ reviews in one day.”
103 Units | Olo, Punchh, Revel
“Tattle has helped us get more actual customer reviews and move away from the twice-monthly secret shops that never fooled anyone.”
“We aren’t just getting negative, random reviews on social media anymore. With Tattle, we now have real customers attached to real experiences.”
MAYA POCOCK
Asst. Brand Manager
Integrations
Olo, Thanx, Aloha
Locations
9
103 Units | Zuppler, Punchh, Itsacheckmate
“Tattle continues to be a critical tool for us as we proactively set and validate new objectives. It provides us an avenue to get us direct guest feedback across dine-in, drive-thru, take-out and delivery.”
43 Units | Olo, Punchh
“Getting to respond to guests and track their satisfaction with our replies to their concerns ultimately gives us a well-rounded view of our guest recovery process.“
“The sheer number of respondents we’re getting is wild. Despite being 50+ questions, Tattle has a viable survey and people will actually respond.”
Ryan Wilkinson
Director of Marketing
Integrations
Olo, Paytronix
Locations
57
24 Units | Adora
“Tattle has given us the real-time data and insights we needed in order to transform the way in which we listen to and respond to our guest’s feedback.”
13 Units | Olo, Punch, Brink
“Tattle has eliminated the need for secondary feedback sources and continues to help pinpoint opportunities for us to shift operational focus. What we got in Tattle has exceeded expectations.”
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Watch a rapid demo of the Tattle platform today!
