Beginner
1 min read
9/4/2025

Location Reporting

View the performance of each of your locations

Accessing Location Reporting

To access Locations Reporting, click on the “Locations” tab in the menu bar to the left.

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The “Locations” tab shows all active locations, with core metrics such as:

  • Total Customer Responses
  • CER (Customer Experience Rating)
  • Average Survey Score
  • Incident Rate %

View a particular location’s performance in detail by clicking on the location name.

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