Get the 2024 Annual Restaurant Report
Compiled from 20+ billion data points, across 250+ brands and 11,000+ units, our annual restaurant report is the most complete look into the industry's CX trends to ever be published.
Key Benefits
Access the most comprehensive industry data ever compiled
Benchmark your performance against 250+ leading brands
Discover macro and micro trends shaping guest sentiment
Get insights from 20+ billion data points
Learn from 11,000+ restaurant units nationwide
Report Highlights
Industry-Wide Sentiment Analysis
Comprehensive analysis of guest satisfaction trends across all major restaurant segments and service channels.
Operational Performance Benchmarks
Deep dive into food quality, service speed, order accuracy, and hospitality metrics with segment-specific breakdowns.
Channel-Specific Insights
Detailed performance data for dine-in, takeout, delivery, and drive-thru operations with actionable recommendations.
Future Trend Predictions
Data-driven predictions for 2025 and beyond, helping you stay ahead of industry shifts and guest expectations.
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