Reputation Management
Boost Online Presence And Brand Reputation
Control the social media narrative of your restaurant brand in an organic, scalable way with Tattle.
Collect omni-channel feedback, resolve customer complains in real-time, intercept negative feedback, and prompt 5-star reviews from top customers.
Trusted by 200+ brands and 20,000+ restaurant executives, DMs, and GMs nationwide.
Intercept Bad Reviews
Collect Private Feedback Across Channels
Before unhappy customers vent online, Tattle first offers an easy, private feedback channel via automated survey emails, so your team knows what happened before the public does.
This has helped hundreds of brands effectively divert angry reviews, and gives their operations teams the chance to make things right before negative reviews surface online.
Guest Recovery
Automatically Resolve Customer Issues In Real-Time
It’s important to follow up with dissatisfied customers right away. Simply set up pre-configured email templates and loyalty rewards based on each feedback’s star rating, and let Tattle recover guests for you at scale!
By having full visibility into incident timelines and metrics, you can easily hold teams accountable and make sure every guest receives the treatment they deserve.
Boost Positive Reviews
Prompt More Positive Reviews Online
On top of intercepting negative reviews, you can also set up pre-configured thank you messages that encourage happy customers to leave a positive review on Yelp or Google.
Hundreds of brands have utilized this feature to effectively boost their local Google ranking within 30 days!
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Why Brands Love Tattle
Hidden Problems Uncovered
Tattle reveals the undelying factors causing each issue, such as whether a low food quality rating is due to temperature, texture, or flavor.
Higher Growth Certainty
Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.
Hands-on Strategy Coaching
Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.
Powerful Reports & Dashboard
There's a reason restaurant GMs log into Tattle on average 6 times a day — the reporting is specific, intuitive, and customizable.
25+ Integration Partners
The Tattle platform has numerous integration partners — from POS and ordering companies to kiosk and loyalty providers.
ROI Guaranteed
From tracking guest recovery to intercepting negative reviews, Tattle boosts your bottom-line and improves your brand reputation online.
Popular Case Studies
MOD Pizza
How MOD Pizza recovered millions in revenue through effective incident management and better accountability of DMs and GMs.
Dave's Hot Chicken
Learn how DHC's 500% annual growth was fueled in part by the incredibly granular insights generated by the Tattle platform.
Roy Rogers
See how Roy Rogers replaced their mystery shoppers with Tattle and increased feedback volume by 3,051%.