Discover trends, tips, and insights to elevate your restaurant operations.
Discover trends, tips, and insights to elevate your restaurant operations.
Key Takeaways The customer experience is the be-all and end-all of restaurant brands, deserving of the highest priority and utmost care. Restaurant brands have
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If you’ve been on the Internet lately, you’d find it nearly impossible to avoid topics like “AI” and “ChatGPT”. It seems like every industry – including restau
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Tattle has recently started offering Short Message Service (SMS) as a method for survey distribution to further increase survey participation, access a larger c
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Why Restaurants Are Measuring Speed Of Service Differently In 2023“It takes months to find a customer and seconds to lose one.” - Vince LombardiThe restau
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Key Takeaways Don’t ignore bad reviews. Instead, think of them as an opportunity to improve, grow, or at least display your brand's professionalism. Don’t
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This is a Q&A with Tinku Saini, CEO and Co-Founder of Tarka Indian Kitchen, a 9-unit and growing Indian fast casual restaurant concept based in Austin wit
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Key Takeaways If you deal with a customer complaint quickly, they’re 75% more likely to come back. Set up a conditional, automatic follow-up emails so that no c
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In this day and age, a restaurant’s online presence could be even more important than its physical presence. According to the new TripAdvisor “Influences on Din
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Editor's Note: This article is a redacted version of the conversation. You can view the Q&A transcription of the conversation here. Guest featured: Ly
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As the leading CX and feedback platform for over 200 hospitality brands worldwide, Tattle has always aimed to stay as close to our partners as possible – just l
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Over the last 20 years, restaurant brands have had basically five different options by which to generate customer feedback. Opt for legacy CXM (Customer Experie
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What fundamentally drives your revenue in the long run is customer satisfaction. While seemingly elusive, there are very effective ways to gather customer feedb
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