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![[Press Release] Go Greek Yogurt Partners with Tattle](https://res.cloudinary.com/dyxkrsddz/image/upload/v1786974792/Tattle%20Blog/1786974792145-Frame%20112539.jpg)
New York City, NY -Â Tattle, the industry-leading all-in-one, AI-driven guest feedback and CX management platform that helps restaurant brands maximize guest satisfaction and revenue, today announced that Go Greek Yogurt will leverage Tattle to measure omni-channel guest sentiment and strengthen its connection with guests as the brand accelerates its expansion across the United States and internationally.
Founded in 2012 by David Subotic, Tanja Subotic, and Jonathan Williams in Beverly Hills, Go Greek Yogurt has grown from a neighborhood favorite into one of the fastest-growing frozen yogurt brands in the world. Voted as the best-tasting Greek frozen yogurt in America, the brand has cultivated a devoted celebrity following that includes the Kardashians, Jennifer Aniston, Gigi Hadid, and David Beckham. Guided by the Greek concept of “meraki” (creating with passion and intention), Go Greek offers fresh and frozen Greek yogurt, smoothies, and savory bowls made with ingredients sourced directly from Europe. With over 20 locations across the U.S. and Middle East, recent openings in New York City, Miami, and Dubai, and plans to reach 50 locations by 2027, the brand is capitalizing on surging demand for authentic, health-forward offerings.
As Go Greek Yogurt scales to meet this demand, understanding and responding to guest feedback becomes even more essential. Through the Tattle partnership, operators across all locations will be equipped to automatically and privately survey guests after each visit, gaining deeper visibility into performance across key operational categories including Product Quality, Hospitality, Accuracy, and Speed of Service, along with their underlying factors such as Flavor, Freshness, Texture, and Friendliness. By unifying guest feedback, online reviews, and operational insights into one comprehensive platform, Tattle enables Go Greek Yogurt to continue refining its menu offerings, optimizing the guest experience, and ensuring consistency as new locations open across the globe. The extensive guest feedback data powers Tattle’s proprietary AI algorithms, which generate monthly objectives and strategic action items for each location that best enhance guest satisfaction and drive revenue while maintaining complete alignment with the brand’s commitment to authenticity and excellence.
Go Greek Yogurt operators will also gain real-time guest recovery capabilities, centralized management of all online reviews, detailed menu item-level analytics, location performance benchmarking, and access to additional tools within Tattle’s integrated platform.
“What started as a passion for the Mediterranean lifestyle has grown into a true labor of love, and it’s an incredible honor to bring a true taste of Greece to more communities around the world,” said Tanja Subotic, Co-founder of Go Greek Yogurt. “As we expand, listening to our guests and truly understanding their experience is more important than ever. Tattle gives us the tools to stay connected to what matters most: creating moments of nourishment and inspiring people through the health, wellness, and timeless wisdom of the Mediterranean, a way of life rooted in vitality.”
Tattle is an AI-driven customer feedback technology platform built with an open API that simplifies the guest feedback process and serves as the all-in-one solution for restaurant CX management. Using proprietary AI algorithms, Tattle measures satisfaction across all ordering channels and provides recommendations for high-impact enhancements to operational areas across restaurant locations to maximize guest satisfaction.
Additional Tattle integration benefits include:
Omni-channel guest satisfaction measurement across In-Store, Takeout, Delivery, and Mobile Order
Reputation management including managing and responding to all online reviews from Google, Yelp, Uber Eats, DoorDash and other platforms within one unified dashboard, with proven ratings increases across review platforms
Incident Management System for recovering 1 in 3 guests with email templates and automation
In-depth menu item-level feedback for optimizing yogurt offerings, toppings, seasonal flavors, and operational execution
Single Location Dashboard providing Store Managers and franchisees with location-specific insights and actionable intelligence
AI Coach for personalized guidance and recommendations of high-impact operational categories for enhancement across each location
Mobile App for on-the-go access to real-time feedback, location performance, and actionable insights
Contact Forms for seamless guest communication and inquiry management
10% average guest feedback penetration and a 94.7% survey completion rate
“Tattle is on a mission to revolutionize how restaurants manage their CX, operations and guest feedback,” said Alex Beltrani, founder and CEO of Tattle. “We’re thrilled to partner with Go Greek Yogurt, whose commitment to creating meaningful connections with their community makes them an ideal partner, as we continue pushing the boundaries of what’s possible in operational CX for the hospitality industry.”
About Tattle
Tattle is the leading feedback and guest experience platform built for multi-unit hospitality brands. By seamlessly integrating with the restaurant technology ecosystem, Tattle connects brands with their guests at every touchpoint of the guest journey. Tattle’s AI can instantly translate guest feedback across all ordering channels to generate location-specific action items, and empowers operations, marketing, and training teams to drive measurable enhancements in guest satisfaction and revenue. Currently Tattle is active at over 15,000 restaurant locations, including hallmark brands such as CAVA, Scooter’s Coffee, Chili’s, Freddy’s, Mellow Mushroom and more. For more information, visit Get.TattleApp.com.
About Go Greek Yogurt
Founded in 2012 by David Subotic, Tanja Subotic, and Jonathan Williams in Beverly Hills, Go Greek Yogurt is an authentic yogurt bar and cafe driven by a passion for quality, authenticity, and the Mediterranean lifestyle. Voted as America’s best-tasting Greek frozen yogurt, the brand offers fresh and frozen Greek yogurt, smoothies, and savory bowls, all made with high-quality, minimally processed ingredients sourced and imported directly from Europe. Guided by the Greek concept of “meraki” (creating with passion and intention), Go Greek Yogurt has grown into one of the fastest-growing frozen yogurt brands in the world with over 20 locations across the United States and the Middle East, serving more than 2 million portions annually. The brand has cultivated a devoted celebrity following and is on track to reach 50 locations worldwide by 2027, with upcoming openings in London, Washington D.C., and continued expansion across the UAE and India. For more information, visit GoGreekYogurt.com.