PICKING A CX PLATFORM

Why Choose Tattle Over Yumpingo

Compare Tattle's purpose-built restaurant platform with Yumpingo to see why brands choose Tattle for comprehensive guest experience and operations improvement.

#1

No Additional Hardware

Unlike Yumpingo which requires tablets at each location, Tattle collects feedback without any hardware. Our platform works through 30+ integrations with ordering, loyalty, and payment providers for seamless data collection.

Zero hardware costs
#2

Actually Actionable Data

While Yumpingo collects feedback data, Tattle organizes it in an actionable way for GMs and location teams. Our Smart Actions tool provides operational categories that need to be worked on, eliminating guesswork.

Machine-learning insights
#3

Guest Recovery Feature

Tattle's improvement-focused and ROI-driven platform includes an incident management dashboard to recover lost revenue. Our automated surveys show up 90 minutes after a transaction.

Win back unhappy customers
#4

Significantly Less Fraudulent Feedback

When tablets are floating around locations, data can get messy. Tattle integrates directly with ordering platforms and transactional information, ensuring validated, authentic feedback.

Validated, authentic data

Direct Comparison

See the top customer experience management features and the corresponding strength of each platform.

Data Collection & Quality

Feedback Volume

Channels to collect feedback

Tattle
95%
Yumpingo
80%

Anti-Fraud/Spam

Effectiveness of measures to eliminate fraudulent data

Tattle
95%
Yumpingo
65%

Operational Insights

Operational Categories

Quantity and usefulness of areas measured

Tattle
95%
Yumpingo
80%

Operational Factors

Quantity and usefulness of factors measured

Tattle
92%
Yumpingo

Menu-Level Insights

Granularity of insights on menu items

Tattle
80%
Yumpingo
90%

Customer Management

Guest Recovery

Automation and insight into winning back guests

Tattle
97%
Yumpingo
65%

Reputation Management

Ability to optimize brand perception on social

Tattle
90%
Yumpingo
90%

Location-Level Objectives

Accuracy and impactfulness of objectives

Tattle
95%
Yumpingo
90%

Platform & Integrations

Integration Partners

Quantity and quality of available integrations

Tattle
81%
Yumpingo
55%
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SOC2 Compliant, GDPR Ready, 99.9% Uptime, 24/7 Support

SEE TATTLE
IN ACTION 🚀

Get an in-depth look at the platform that drives data-backed decision-making for restaurant operators.