Why Choose Tattle Over Traditional CXM
See how Tattle compares to traditional customer experience management platforms like SMG, InMoment, and Medallia for restaurant brands.
Tailor-Made For Restaurants
Having worked almost exclusively with QSRs, FSRs, and Fast Casual brands for the past decade, the Tattle platform has become the go-to tool for restaurant executives and operators.
Intuitive Dashboard
Unlike the platforms of traditional brands, you don't have to be a data analyst to use Tattle. It's incredibly easy to navigate the platform and find exactly what you're looking for in just a few clicks.
Fast, Hassle-Free Implementation
SMG, InMoment, and Medallia all take between 3 and 6 months to roll out their customer experience solution across a brand. For the Tattle platform, it takes less than a week to implement.
Dedicated, Hands-On Support
One of the biggest advantages of Tattle is our customer success team. Your brand will get a dedicated Tattle expert for whatever you may need - from unlimited training and support, to hands-on strategy and insight sessions.
Direct Comparison
See how Tattle stacks up against traditional CX platforms on key features and metrics.
Performance Metrics
Feedback Volume
Channels and collection effectiveness
Survey Completion
Likelihood a guest completes the survey
Data Collected Per Survey
Ability to collect many feedback datapoints
Platform Capabilities
Restaurant-Focused
Built specifically for restaurants
Operational Categories
Measurable operational areas
Root Cause Identification
Identifies underlying factors
Platform Intuitiveness
Ease of use for executives and GMs
Analytics & Insights
Menu-Level Insights
Parse menu items and performance
Guest Recovery
Communicate with dissatisfied guests
Location-Level Objectives
Guides teams for improvement
Industry Benchmarking
Comparison against competition
Reputation Management
Ability to intercept negative reviews
Implementation & Support
Free Trial
Availability of free trial period
Deployment Time
Time to fully implement across brand
Dedicated Insights Sessions
Strategic support from success team
Performance Metrics
Platform Capabilities
Analytics & Insights
Implementation & Support
SEE TATTLE
IN ACTION 🚀
Get an in-depth look at the platform that drives data-backed decision-making for restaurant operators.