Why Choose Tattle Over Mystery Shops
Compare Tattle's customer experience platform with traditional mystery shopping programs to see why restaurant brands are making the switch.
Feedback From Your Actual Customers
While mystery shops provide valuable operational insights, they fall short in collecting genuine, real-time feedback from your actual customers. Tattle captures authentic guest experiences at scale.
Superior Bang For Your Buck
Tattle collects 20x more data than traditional mystery shops at a significantly lower cost. Built exclusively for restaurants, Tattle provides highly-actionable data from real customers.
Holistic, Real-Time Data
Get feedback directly from customers 90 minutes after an order with an industry-high 94% completion rate. Tattle provides continuous, actionable insights instead of sporadic monthly reports.
Intuitive Dashboard For Everyone
Unlike complex mystery shopping reports, Tattle's dashboard is designed for everyone - from C-suite executives to location managers. Navigate easily to find exactly what you need.
Direct Comparison
See how Tattle stacks up against traditional mystery shopping programs on key metrics.
Performance Metrics
Feedback Volume
Total amount and quality of feedback
Feedback Cost-Effectiveness
Volume of feedback per dollar
Data Collected Per Survey
Volume of feedback per submission
Data & Insights
Data Accuracy
How precise and actionable the data is
Operational Categories
Broad operational areas measured
Root Cause Identification
Ability to provide granular insights
Analytics & Reporting
Ease of Analytics/Reporting
Accessibility and intuitiveness
Menu-Level Insights
Depth of reporting on menu items
Customer Management
Guest Recovery
Communicate with dissatisfied customers
Location-Level Objectives
Trackable monthly objectives for teams
Industry Benchmarking
Compare with direct competitors
Reputation Management
Intercept negative reviews
Dedicated Strategy Sessions
Routine insight and strategy sessions
Performance Metrics
Data & Insights
Analytics & Reporting
Customer Management
SEE TATTLE
IN ACTION 🚀
Get an in-depth look at the platform that drives data-backed decision-making for restaurant operators.