
The 5-Star Deception: How "Quick Win" Review Strategies Are Hurting Your Restaurants
Key Takeaway Yes—immediate 5-star review prompts in your guest surveys are putting your restaurants in serious danger for the long run. Here's how to avoi

Discover trends, tips, and insights to elevate your restaurant operations.
23 articles in this category

Key Takeaway Yes—immediate 5-star review prompts in your guest surveys are putting your restaurants in serious danger for the long run. Here's how to avoi


Key Takeaway Top Box and OSAT excel at measuring perfection for specific touchpoints, NPS heavily weights negative experiences for location comparisons, and CER


In a recent webinar, we sat down with operators from Wings and Rings and Cotton Patch Cafe to discuss their game-changing experience with Tattle's AI Co

Beyond generic upsells - discover how Menu Pairing Analysis scientifically identifies combinations that boost customer experience ratings and drive incremental sales through data-driven insights.

Customer Experience Improvement (CXI) Leader for Hospitality Expands Partnership Base With Rapidly-Growing Pizza BrandNEW YORK, NY – July 15, 2025 – Tattle, the

Key Takeaway Every restaurant marketer is chasing the same white whale: hyper-personalization. But you don't need personalized data from every single gues

Editor’s Note: This article is a recap from a panel discussion — you can watch the full recording by clicking on the thumbnail below. In this live panel session

Based on the LinkedIn article by Cole Bastian, Sr. Director of Learning & Culture, Hooters When Hooters set out to scale their “Guest Obsessed” culture acro

Tattle’s AI-Driven CX Improvement Platform to Power Operational Excellence Across Leading Fast-Casual BrandsApril 21, 2025 - NEW YORK – Tattle, the AI-pow

In an era where data breaches make headlines daily, Tattle has taken a significant step forward in our data security journey by achieving SOC 2 certification. T

Master strategic guest recovery without draining your budget. Learn data-driven methods to win back unhappy customers at the lowest cost while maximizing return rates and protecting your bottom line.


Navigate high-stakes recipe changes with confidence. Learn proven A/B testing methods using guest feedback data to ensure your menu reformulations delight customers rather than alienate them.
