Restaurant Guest Feedback & Engagement: Lessons from 2022
Although many restaurants saw sales grow in 2022, that’s not due to more customers or repeat visits — rather, it’s due to inflation and higher menu prices, as industry watchers observed.
We all know such growth models aren’t sustainable, so how should your restaurants build a healthy flywheel driven by customer feedback and continuous engagement? Join Tinku Saini, CEO and co-founder of Tarka Indian Kitchen, and get a peek behind the curtains on how this popular brand nailed its customer experience management and long-term guest loyalty in 2022.
- What to look out for in your guest experience and feedback strategy
- How to evaluate your current guest engagement techstack
- How to measure the ROI of your guest engagement techstack
- What success looks like when you implement the right tools
Ready to transform your feedback strategy?
Increase your feedback data points by 2,000% and improve your customer experience with 86% certainty.
Used by 200+ Top Hospitality Brands
Why Brands Love Tattle Surveys
More Granular Feedback Data
Tattle uncovers the factors causing each problem, such as whether a low food quality rating is due to temperature, texture or flavor.
High Growth Certainty
Tattle recommends Objectives using AI to give brands an 86% probability of improving gues satisfaction within 30 days.
Hands-on Strategy Coaching
Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.
Getting Started Within Days
Upon receiving your logo, users and store information, our team will help you set up the dashboard so you’re off to the races in no time.
Training and Strategy
We will train your staff of different access levels on Tattle (super intuitive), and provide training materials as well as unlimited support.
Your Customer Success Manager will schedule regular checkins, and help you unlock the full potential of Tattle with in-depth insights reporting.