hooters punchh webinar


How Hooters Use Customer Feedback to Drive Lifetime Guest Loyalty

Watch this live panelist discussion co-hosted by Tattle and Punchh in interviewing Hooters’ Director of Operations, Chip Davis, on how Hooters implemented a customer-first strategy, and what other restaurant chains must do to gain a better understanding of their customers.

Specifically, we discussed how to:

✅  Extend brand experience beyond your physical stores to engage and retain guests

✅  Eliminate siloed feedback for a 360-view of your guest experience

✅  Drive engagement with automated survey distribution that actually gets a response

✅  Increase KPI performances like loyalty participation, visit frequency and lifetime value

Ready to transform your feedback strategy?


Increase your feedback data points by 2,000% and improve your customer experience with 86% certainty.

Used by 200+ Top Hospitality Brands

Why Brands Love Tattle Surveys

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More Granular Feedback Data

Tattle uncovers the factors causing each problem, such as whether a low food quality rating is due to temperature, texture or flavor.

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High Growth Certainty

Tattle recommends Objectives using AI to give brands an 86% probability of improving gues satisfaction within 30 days.

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Hands-on Strategy Coaching

Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.

Getting Started Within Days

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Dashboard Setup

Upon receiving your logo, users and store information, our team will help you set up the dashboard so you’re off to the races in no time.

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Training and Strategy

We will train your staff of different access levels on Tattle (super intuitive), and provide training materials as well as unlimited support.

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Insights Reporting

Your Customer Success Manager will schedule regular checkins, and help you unlock the full potential of Tattle with in-depth insights reporting.