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Manage Locations

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Adding New Locations

Editing Locations

Auditing Locations

Adding New Locations

1. Navigate to the “Account Setup” section and click to access “Locations”.

tattle location settings

2. You’ll see a table with 7 different columns:

  • Label: This is how the location appears within the Tattle Dashboard.
  • Store ID: If you have a Store ID, this field can be used to capture it.
  • URL Slug: This is the specific survey URL for this location. You can use this link to create QR codes, or embed in your other marketing materials.
  • Address: The address of the store.
  • City: The city of the store.
  • State: The state of the store.
tattle location settings

3. Click “+ New Location” on the top right hand corner of the screen to add a new location.

Editing Locations

1. Within the same screen under “Account Setup” > “Locations”, click “Actions” in the last column of the location you want to edit. Then, click “Edit Location”.

tattle location settings

2. There are multiple tabs on this screen. Below is a breakdown:

  • Details: This screen is composed of all location data when originally creating it. For the meaning of each field, please refer to the section above on “Adding New Locations”.
tattle location settings
  • Manager: 
    • Location Manager: They have the ability to view all information associated with that store.
    • Customer Reply E-mail: This is the “send from” email address that your customers will see when you send email notifications to your customers.
tattle location settings
  • Groups: Locations can be part of one or multiple groups. Groups allow locations to be bundled together for simple administrative and reporting purposes.
tattle location settings
  • Override Links: Here you can add any links to external sites that you want to send your customers to. For example, you can add the Yelp page link of a location here, so that you can include the link in email templates to customers encouraging them to leave you a Yelp review.
tattle location settings
  • Branding: This is where you set your logo, brand color and background images etc. to be compliant with your branding. Branding can be set at an individual location level.
tattle location settings

Auditing Locations

1. Within the same screen under “Account Setup” > “Locations”, click “Actions” in the last column of the location you want to edit. Then, click “Audit Location”.

tattle location settings

2. This screen shows a map view of the location, who has access to it, the surveys (questionnaires) available to the store, groups it’s associated with, and other miscellaneous details.

tattle location settings

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