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How Should Restaurants Tackle Fake Online Reviews?

How Should Restaurants Tackle Fake Online Reviews?

by isabellajiao | Jan 18, 2023 | Blog, Insights & Trends, Operations

In this day and age, a restaurant’s online presence could be even more important than its physical presence. According to the new TripAdvisor “Influences on Diner Decision-Making” survey, 94% of US diners are influenced by online reviews. Basically, the vast majority...
14 Hospitality Brands Inducted into Tattle 2022 Hall of Fame

14 Hospitality Brands Inducted into Tattle 2022 Hall of Fame

by isabellajiao | Dec 11, 2022 | Blog, Company News

As the leading CX and feedback platform for over 200 hospitality brands worldwide, Tattle has always aimed to stay as close to our partners as possible – just like how they stay close to their own customers through Tattle. It’s been truly a fulfilling journey with our...
Next Entries »
  • How This QSR Brand Reinvented The Winning LTO Formula
  • Why Text Analytics Are (Almost) Dead At Restaurant Brands
  • Should You Always Reduce Operational Complexity At Your Restaurants?
  • How Guest Feedback Fuels Starbird’s Innovation and Growth
  • How To Know If You Should Add A Successful LTO To The Permanent Menu
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