Tattle’s Industry Benchmarking Report
Uncover your unique strengths and weaknesses compared to other restaurants
Choose from hundreds of competitor brands to reveal exclusive insights into your guest satisfaction ranking across 55+ operational categories.
See How You Stack Up Against The Competition
With Tattle’s eye-opening industry benchmarking report, your brand can get unprecedented insights into the operations of your competitors and measure exactly where you’re winning and losing.
- Customized 40+ pages of report compiled just for your brand
- Select your competitors from 200+ restaurant brands on Tattle
- Anonymized dataset to protect each brand’s data
Granular & Accurate
Actionable Data For 50+ Operational Categories
Get a glance into every area of your restaurant brand — by location, delivery channel, daypart, team member, menu item, and so much more.
- Detailed comparison across on- and off-premise ordering channels
- Drill down into top improvement opportunities in each category
- Uncover lowest-hanging fruits to stay ahead of competition
Improve Guest Experience With Concrete Next-Steps
One-up the competition by going after specific objectives that drive higher customer satisfaction, guest retention, and ROI.
- Tailored recommendation targeting your weaknesses
- AI recommendations based on your own guest feedback data
- Hands-on consulting sessions for guaranteed success
Why Brands Love Tattle
Hidden Problems Uncovered
Tattle reveals the undelying factors causing each issue, such as whether a low food quality rating is due to temperature, texture, or flavor.
Higher Growth Certainty
Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.
Hands-on Strategy Coaching
Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.
Powerful Reports & Dashboard
There’s a reason restaurant GMs log into Tattle on average 6 times a day — the reporting is specific, intuitive, and customizable.
25+ Integration Partners
The Tattle platform has numerous integration partners — from POS and ordering companies to kiosk and loyalty providers.
From tracking guest recovery to intercepting negative reviews, Tattle directly boosts your bottom-line and improves your brand reputation online.
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“Tattle continues to be a critical tool for us as we proactively set and validate new objectives. It provides us an avenue to get us direct guest feedback, even as that’s been redirected away from the dine-in experience to 100% drive thru, take-out, and delivery."
VP of Operations, Farmer Boys
“Tattle has become our center of gravity. Overnight, we went from 10% of off premise revenue to roughly 80% across our 500 locations. Without Tattle, tracking performance, improvement, and positioning the guest experience as a cultural cornerstone of our business would be nearly impossible. We love our Tattle team.”
SM of Strategy & Analytics, MOD Pizza
"We use Tattle as the early warning detection system of problems. What’s great about Tattle is that it gives you the when, where, what [of each feedback submission], which is the level of details you don’t find on Google or Yelp."
President and COO, Dave's Hot Chicken
How many locations is Tattle best suited for?
Tattle is primarily designed for brands with 10 locations and more. We don’t recommend brands with fewer than 10 locations to use Tattle because our recommendation engine needs sufficient feedback volume to accurately suggest your top opportunities.
Is it difficult to get started with Tattle?
Not at all! You will be assigned a dedicated Customer Success Manager who offers hands-on dashboard configuration, training, strategy sessions and ongoing support based on your preferred launch timeline.
The launch timeline varies depending on the type of integrations you might need, which our team will handle for you as well. Many of our brand partners can launch as quickly as within a week!
Who on my team will use Tattle?
Tattle comes with 3 tiers of permission level settings that allow brand-level executives, District Managers and General Managers to access the dashboards that are the most relevant to their job scope. As an improvement-focused CX platform, Tattle is very popular among operations teams to translate data into actions and drive real operational changes.
However, marketers and guest experience teams also use Tattle for an accurate measure of guest sentiment, as well as for corresponding with customers in real time.
How does pricing work?
Tattle charges a very competitive subscription fee per location per month. Unlike most other CX platforms, you don’t have to sign an annual contract or pay upfront. Instead, you only need to pay month-to-month and are free to cancel at any time.
How quickly will I start seeing results?
Typically when brands reach 25 feedback submissions per location per month after 1-2 months, our recommendations can already help you improve your customer experience at an 86% certainty.
That being said, every brand and every location will be different. Therefore our team is fully committed to your success and will help you optimize your feedback strategy every step of the way.