The Data-Driven, Certain Way to Improve Guest Satisfaction
How do you know if your team is working on the highest-impact areas to improve guest satisfaction?
Data from ~10,000 locations shows that Objectives recommended by Tattle’s AI improves guest satisfaction with 86% certainty.
We break down ambiguous ratings into granular, actionable factors, and tell you exactly your top opportunities that will boost satisfaction.
Schedule a Tattle demo to see:
✅ How Tattles 20X your feedback volume with automatic survey sends
✅ Pinpoint root causes of issues and opportunities at a location level
✅ Simple dashboard reports for execs, AMs and GMs
✅ Month-to-month payment. Cancel anytime.
Trusted by Top Brands Nationwide
Uncover the “why” behind scores.
Online reviews or mystery shoppers can no longer satisfy the strategic restaurant operators of today. You need a powerful feedback platform that pinpoints top opportunities with a data-centric approach.
That’s why Tattle uses causation-based surveys with a 94% completion rate, so you get 20x more data than alternative solutions. We also use Machine Learning to rank your highest-impact opportunities that boost guest satisfaction and revenue.
In short: we analyze the data so you don’t have to.
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Focus on what matters.
Ok. You’ve identified your top improvement opportunities in Tattle. Now what?
Based on each location’s unique opportunities, you can set monthly objectives to align the team, execute action items, and track progress over time.
No wonder brands call Tattle “the center of gravity” of their business, where an average GM logs in 6 times a day!
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Actionable insights at your fingertips.
From tracking key metrics to benchmarking locations, operators can filter reports by daypart, ordering channels, top box score, incident rate and more.
Tattle offers three permission levels granting different access to C-suites, District Managers and General Managers, so each role can focus on the insights they need to excel at their jobs.
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Why Brands Love Tattle
More Granular Feedback Data
Tattle uncovers the factors causing each problem, such as whether a low food quality rating is due to temperature, texture or flavor.
Higher Growth Certainty
Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.
Hands-on Strategy Coaching
Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.
“Tattle continues to be a critical tool for us as we proactively set and validate new objectives. It provides us an avenue to get us direct guest feedback, even as that’s been redirected away from the dine-in experience to 100% drive thru, take-out, and delivery."
John Lucas
VP of Operations, Farmer Boys
“Tattle has become our center of gravity. Without Tattle, tracking performance, improvement, and positioning the guest experience as a cultural cornerstone of our business would be nearly impossible. We love our Tattle team.”
Alicia Alfi
SM of Strategy & Analytics, MOD Pizza
"We use Tattle as the early warning detection system of problems. What’s great about Tattle is that it gives you the when, where, what [of each feedback submission], which is the level of details you don’t find on Google or Yelp."
Jim Bitticks
President and COO, Dave's Hot Chicken