2022 Customer Experience Data Trend Report:
For Restaurant Executives
Data from ~200 brands shows a decline in guest satisfaction across off-premise channels since 2021, but on-premise channels face their own challenges as well.
We’ve summarized 6 key trends in restaurant customer experience to help you stay ahead of the competition and build the best customer experience possible.
✅ Understand the top factors affecting customer experience
✅ Identify the biggest challenges in each sales channel
✅ See where the biggest opportunities lie
✅ Learn what actions you can take now to stay ahead
What you’ll find in this report:
✅ 6 customer experience trends backed by ~1B data points
✅ Biggest challenges across on- and off-premise channels
✅ Top areas for operational improvements across brands
✅ 3 concrete actions you can take to stay ahead this year
Trusted by Top Brands Nationwide
Why Brands Love Tattle
More Granular Feedback Data
Tattle uncovers the factors causing each problem, such as whether a low food quality rating is due to temperature, texture or flavor.
Higher Growth Certainty
Tattle uses Machine Learning to predict how likely each action will increase revenue and satisfaction, so you can better prioritize.
Hands-on Strategy Coaching
Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.
Getting Started Within Days
Upon receiving your logo, users and store information, our team will help you set up the dashboard so you’re off to the races in no time.
Training and Strategy
We will train your staff of different access levels on Tattle (super intuitive), and provide training materials as well as unlimited support.
Your Customer Success Manager will schedule regular checkins, and help you unlock the full potential of Tattle with in-depth insights reporting.