Customer Satisfaction Survey Template (That Actually Works):

 For Hospitality Businesses

customer satisfaction survey template

Believe it or not, most surveys today don’t work.

They either fail to uncover the actionable details you need, or have such a low participation rate that the data you get is statistically insignificant.

The good news is, we’ve cracked the code on the best survey design that ensures both quality and quantity:

✅  94% average survey completion rate

✅  ~10% participation rate from all customers

✅  Data points from up to 55 questions per survey

✅  3 hacks to supercharge your feedback volume




Used by 200+ Top Hospitality Brands

free customer satisfaction survey templates by tattle

What you’ll find in this survey template:

✅  Key elements of an effective satisfaction survey 

✅  3 characteristics of a successful feedback strategy

✅  Tried and tested survey template used by leading hospitality brands

✅  3 additional hacks to supercharge your feedback volume

Why Brands Love Tattle Surveys

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More Granular Feedback Data

Tattle uncovers the factors causing each problem, such as whether a low food quality rating is due to temperature, texture or flavor.

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High Growth Certainty

Tattle recommends Objectives using AI to give brands an 86% probability of improving gues satisfaction within 30 days.

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Hands-on Strategy Coaching

Our Customers Success team provides exclusive data insights and actionable recommendations to help you succeed.

Getting Started Within Days

Tattle dashboard setup during onboarding

Dashboard Setup

Upon receiving your logo, users and store information, our team will help you set up the dashboard so you’re off to the races in no time.

Tattle customer training

Training and Strategy

We will train your staff of different access levels on Tattle (super intuitive), and provide training materials as well as unlimited support.

Tattle insight reporting presentation to customers

Insights Reporting

Your Customer Success Manager will schedule regular checkins, and help you unlock the full potential of Tattle with in-depth insights reporting.