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Why Restaurants Are Measuring Speed Of Service Differently In 2023

Why Restaurants Are Measuring Speed Of Service Differently In 2023

by isabellajiao | Feb 9, 2023 | Uncategorized

Why Restaurants Are Measuring Speed Of Service Differently In 2023 “It takes months to find a customer and seconds to lose one.” – Vince Lombardi The restaurant industry is in the midst of a mass migration from the old school to the new school. From barebones...
Don’t Let These 4 Food Delivery Challenges Hurt Your Brand

Don’t Let These 4 Food Delivery Challenges Hurt Your Brand

by isabellajiao | Jun 17, 2022 | Blog, Insights & Trends, Operations, Uncategorized

The demand for superior food delivery services is on the rise. It’s predicted that more than 50% of consumers’ restaurant spending in 2020 will take place outside of a restaurant. This trend probably comes as no surprise. Food delivery services, take-out, and...
Tattle Score Strongly Correlated to Guest Experience

Tattle Score Strongly Correlated to Guest Experience

by Zach Nguyen | Sep 3, 2017 | Blog, Product, Uncategorized

Here at Tattle, we pride ourselves on instantly scoring the guest experience for our partners. We then put that scored feedback in the hands of businesses in real-time so they can take some action against it. Be it sending an Apology Email or an Oops! Card, or sending...
Potbelly Sandwich Testing Dark Kitchens

Potbelly Sandwich Testing Dark Kitchens

by Zach Nguyen | Sep 2, 2017 | Blog, Insights & Trends, Uncategorized

Speculation is swirling about after reports broke last week that Potbelly (NASDAQ:PBPB) has hired J.P. Morgan Securities to investigate “strategic alternatives” for the brand that has faced steady headwinds in a tough restaurant market in 2017. Potbelly shares have...
Tattle To Release Customizable Store Groupings

Tattle To Release Customizable Store Groupings

by Zach Nguyen | Jul 24, 2017 | Blog, Company News, Product, Uncategorized

Today, Tattle Inc. is excited to introduce you to our newest Tattle features – Customizable Store Groupings, an addition to the Enterprise suite of analytics! With the goal in mind of creating the first turnkey Customer Experience Management Platform, Tattle is...
Why Your Mystery Shopper Program Isn’t Getting the Job Done

Why Your Mystery Shopper Program Isn’t Getting the Job Done

by Zach Nguyen | May 6, 2016 | Blog, Insights & Trends, Operations, Uncategorized

After college, like thousands of other young adults who are not quite sure what they want to do with their lives, I moved back to Boston and decided to become a waiter. Waiting tables was an incredibly valuable experience for me. It was a fun job — fast paced,...
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  • How To Know If You Should Add A Successful LTO To The Permanent Menu
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