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Leveraging Customer Feedback as the Leading Indicator of Issues or Success

Leveraging Customer Feedback as the Leading Indicator of Issues or Success

by isabellajiao | May 9, 2022 | Case Studies, Fast Casual, Restaurant

Case Study Leveraging Customer Feedback as the Leading Indicator of Issues or Success How Dave’s Hot Chicken deploys an operation-focused feedback strategy that fuels a 500% growth within a year. Sales is only a lagging indicator of success, not a leading...
Garbanzo Mediterranean Fresh Improves Off-Premise Guest Experience Using Tattle

Garbanzo Mediterranean Fresh Improves Off-Premise Guest Experience Using Tattle

by isabellajiao | Apr 10, 2022 | Case Studies, Fast Casual, Restaurant

Case Study Garbanzo Mediterranean Fresh Improves Off-Premise Guest Experience Using Tattle How Garbanzo Meditteranean Fresh identifies areas for operational improvement and extends hospitality beyond the restaurant walls. Did you knowDissatisfaction due to accuracy...
Din Tai Fung Leverages Tattle to Unite Locations Via “Friendly Competition”

Din Tai Fung Leverages Tattle to Unite Locations Via “Friendly Competition”

by isabellajiao | Apr 7, 2022 | Case Studies, Full Service, Restaurant

Case Study Din Tai Fung Uses Tattle to Unite Locations Via “Friendly Competition” How Din Tai Fung is able to create a customer-centric culture with actionable feedback and robust reporting across locations. Aaron Yang, Vice PresidentTattle is a powerful...
Roy Rogers’ Large Scale Feedback Collection and Guest Recovery Strategy With Tattle

Roy Rogers’ Large Scale Feedback Collection and Guest Recovery Strategy With Tattle

by isabellajiao | Apr 7, 2022 | Case Studies, Fast Casual, Restaurant

Case Study Roy Rogers Collects Feedback and Recovers Guests At Scale How Roy Rogers is able to massively increase their feedback volume and leverages Tattle’s Incident Management feature to recover guests at scale. John Giffin, Consumer Care ManagerWe’re getting...
Red’s Savoy Gains Full Visibility into Off-Premise Guest Experience With Tattle

Red’s Savoy Gains Full Visibility into Off-Premise Guest Experience With Tattle

by isabellajiao | Apr 7, 2022 | Case Studies, Fast Casual, Restaurant

Case Study Red’s Savoy Gains Full Visibility into Off-Premise Guest Experience With Tattle How Roy Rogers is able to massively increase their feedback volume and leverages Tattle’s Incident Management feature to recover guests at scale. Reed Daniels,...
Bluestone Lane Upgrades from Scattered Online Reviews to Actionable Feedback

Bluestone Lane Upgrades from Scattered Online Reviews to Actionable Feedback

by isabellajiao | Apr 6, 2022 | Case Studies, Other, Restaurant

Case Study Bluestone Lane Upgrades from Scattered Online Reviews to Actionable Feedback Data How Bluestone Lane moved from sporadic social media reviews to reliable customer feedback that drives real operational changes. Tom Selementi, SVPWhat Tattle has created is...
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