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How Guest Feedback Fuels Starbird’s Innovation and Growth

How Guest Feedback Fuels Starbird’s Innovation and Growth

by isabellajiao | Sep 13, 2023 | Blog, Insights & Trends, Operations, Restaurant

Editor’s Note: This article is a recap from a panel discussion — you can watch the full recording by clicking on the thumbnail below. Winner of Nation’s Restaurant News’ Chicken Showdown, master of trend-setting, and specialist in product reinvention, Starbird...
How Red O Restaurants Drives Sales Using Guest Feedback

How Red O Restaurants Drives Sales Using Guest Feedback

by isabellajiao | Jul 26, 2023 | Blog, Insights & Trends, Operations, Restaurant

Editor’s Note: This article is a recap from a panel discussion — you can watch the full recording by clicking on the thumbnail below. Guest feedback shouldn’t be a source of complaints and negativity. When used correctly, it’s a powerful driving force for...
How Bluestone Lane Empowers Their General Managers

How Bluestone Lane Empowers Their General Managers

by isabellajiao | Jun 13, 2023 | Blog, Insights & Trends, Operations, Restaurant

Editor’s Note: This article is a recap from a panel discussion — you can watch the full recording by clicking on the thumbnail below. Arguably the most important role at the frontline of restaurant operations, General Managers are some of the most coveted...
How Salad Collective Cultivate Loyalty With Customer Feedback

How Salad Collective Cultivate Loyalty With Customer Feedback

by isabellajiao | May 11, 2023 | Blog, Operations, Restaurant

Editor’s Note: This article is a recap from a panel discussion — you can watch the full recording by clicking on the thumbnail below. Customer loyalty is a really broad concept. That’s why we decided to talk with the VP of Marketing at Salad Collective,...
How Top QSR Brands Operationalize Guest Feedback & Boost Satisfaction

How Top QSR Brands Operationalize Guest Feedback & Boost Satisfaction

by ariddleberger | Apr 18, 2023 | Blog, Operations, Restaurant

Editor’s Note: This article is a recap from a panel discussion — to watch the panel discussion in its entirety, click here. Customer experience is a difficult thing to improve, let alone master. That’s why we decided to talk with three high-octane...
How To Optimize Restaurant Menus For Maximum Profits

How To Optimize Restaurant Menus For Maximum Profits

by isabellajiao | Apr 6, 2023 | Blog, Insights & Trends, Operations, Restaurant

Is your menu the optimal combination of items your restaurants can offer? There might be no perfect answer to this, since every menu – even those that have been relatively stable – is constantly evolving in response to changing consumer tastes and preferences....
« Older Entries
  • Sneaky Ways to Incorporate AI into Your Restaurant Operations
  • You Probably Don’t Know Your Top Improvement Opportunity. Here’s Why.
  • Operational Resilience: The Metric Restaurants Overlook, But Urgently Need
  • Think Twice Before Following the Latest Menu Trends. Here’s Why.
  • Why You Probably Shouldn’t Promote Your Top-Selling Menu Item
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