by isabellajiao | Jun 5, 2022 | Case Studies, Fast Casual, Restaurant
Case Study Melt Shop Makes Customer Feedback Actionable Using Tattle How Melt Shop replaced secret shops with high-volume, real-time customer feedback and effectively improved customer satisfaction and retention. Spencer Rubin, CEO & founderTattle is part of our...
by isabellajiao | May 9, 2022 | Case Studies, Fast Casual, Restaurant
Case Study Leveraging Customer Feedback as the Leading Indicator of Issues or Success How Dave’s Hot Chicken deploys an operation-focused feedback strategy that fuels a 500% growth within a year. Sales is only a lagging indicator of success, not a leading...
by isabellajiao | Apr 10, 2022 | Case Studies, Fast Casual, Restaurant
Case Study Garbanzo Mediterranean Fresh Improves Off-Premise Guest Experience Using Tattle How Garbanzo Meditteranean Fresh identifies areas for operational improvement and extends hospitality beyond the restaurant walls. Did you knowDissatisfaction due to accuracy...
by isabellajiao | Apr 7, 2022 | Case Studies, Full Service, Restaurant
Case Study Din Tai Fung Uses Tattle to Unite Locations Via “Friendly Competition” How Din Tai Fung is able to create a customer-centric culture with actionable feedback and robust reporting across locations. Aaron Yang, Vice PresidentTattle is a powerful...
by isabellajiao | Apr 7, 2022 | Case Studies, Fast Casual, Restaurant
Case Study Roy Rogers Collects Feedback and Recovers Guests At Scale How Roy Rogers is able to massively increase their feedback volume and leverages Tattle’s Incident Management feature to recover guests at scale. John Giffin, Consumer Care ManagerWe’re getting...
by isabellajiao | Apr 7, 2022 | Case Studies, Fast Casual, Restaurant
Case Study Red’s Savoy Gains Full Visibility into Off-Premise Guest Experience With Tattle How Roy Rogers is able to massively increase their feedback volume and leverages Tattle’s Incident Management feature to recover guests at scale. Reed Daniels,...
