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Collecting Menu Feedback at an Individual Item Level

Collecting Menu Feedback at an Individual Item Level

by isabellajiao | May 30, 2022 | Blog, Company News, Insights & Trends, Operations, Product

Tattle is excited to have started collecting menu item feedback for virtual restaurant brands via an integration with Olo, in an attempt to help brands optimize their menu engineering and ensure better food quality. Why is Tattle collecting item-level feedback for...
[New Features] Enhanced Customer Profiles and Direct Olo Links

[New Features] Enhanced Customer Profiles and Direct Olo Links

by isabellajiao | May 29, 2022 | Blog, Company News, Product

One of the reasons why restaurant managers and operators find Tattle so powerful is the easy access to “who, what, when and where” of each guest’s experience. This way they can not only isolate each issue and hold teams accountable, but also build lasting...
Tattle Score Strongly Correlated to Guest Experience

Tattle Score Strongly Correlated to Guest Experience

by Zach Nguyen | Sep 3, 2017 | Blog, Product, Uncategorized

Here at Tattle, we pride ourselves on instantly scoring the guest experience for our partners. We then put that scored feedback in the hands of businesses in real-time so they can take some action against it. Be it sending an Apology Email or an Oops! Card, or sending...
Tattle To Release Customizable Store Groupings

Tattle To Release Customizable Store Groupings

by Zach Nguyen | Jul 24, 2017 | Blog, Company News, Product, Uncategorized

Today, Tattle Inc. is excited to introduce you to our newest Tattle features – Customizable Store Groupings, an addition to the Enterprise suite of analytics! With the goal in mind of creating the first turnkey Customer Experience Management Platform, Tattle is...
Learn How Tattle Collects Guest Feedback via Digital Ordering

Learn How Tattle Collects Guest Feedback via Digital Ordering

by Zach Nguyen | Apr 17, 2017 | Blog, Operations, Product

Last week, Starbucks made headlines that it was do away with their mobile ordering system, which was said to be causing a backlog resulting in longer wait times and overall customer satisfaction. Starbucks, an early adopter of mobile ordering systems, or what...
Jason Wang, CEO of Xi’an Famous Foods Shares Insights on Tattle’s Peer Review Feature

Jason Wang, CEO of Xi’an Famous Foods Shares Insights on Tattle’s Peer Review Feature

by Zach Nguyen | Mar 21, 2017 | Blog, Operations, Product

Jason Wang, CEO of Xi’an Famous Foods, was able to take the time to share his insights regarding establishing a systematic training and coaching process among new hires, garnering leadership from long-time staff, and how utilizing Tattle’s 360 Peer...
« Older Entries
  • How This QSR Brand Reinvented The Winning LTO Formula
  • Why Text Analytics Are (Almost) Dead At Restaurant Brands
  • Should You Always Reduce Operational Complexity At Your Restaurants?
  • How Guest Feedback Fuels Starbird’s Innovation and Growth
  • How To Know If You Should Add A Successful LTO To The Permanent Menu
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