by isabellajiao | May 30, 2022 | Blog, Company News, Insights & Trends, Operations, Product
Tattle is excited to have started collecting menu item feedback for virtual restaurant brands via an integration with Olo, in an attempt to help brands optimize their menu engineering and ensure better food quality. Why is Tattle collecting item-level feedback for...
by isabellajiao | May 29, 2022 | Blog, Company News, Product
One of the reasons why restaurant managers and operators find Tattle so powerful is the easy access to “who, what, when and where” of each guest’s experience. This way they can not only isolate each issue and hold teams accountable, but also build lasting...
by Zach Nguyen | Sep 3, 2017 | Blog, Product, Uncategorized
Here at Tattle, we pride ourselves on instantly scoring the guest experience for our partners. We then put that scored feedback in the hands of businesses in real-time so they can take some action against it. Be it sending an Apology Email or an Oops! Card, or sending...
by Zach Nguyen | Jul 24, 2017 | Blog, Company News, Product, Uncategorized
Today, Tattle Inc. is excited to introduce you to our newest Tattle features – Customizable Store Groupings, an addition to the Enterprise suite of analytics! With the goal in mind of creating the first turnkey Customer Experience Management Platform, Tattle is...
by Zach Nguyen | Apr 17, 2017 | Blog, Operations, Product
Last week, Starbucks made headlines that it was do away with their mobile ordering system, which was said to be causing a backlog resulting in longer wait times and overall customer satisfaction. Starbucks, an early adopter of mobile ordering systems, or what...
by Zach Nguyen | Mar 21, 2017 | Blog, Operations, Product
Jason Wang, CEO of Xi’an Famous Foods, was able to take the time to share his insights regarding establishing a systematic training and coaching process among new hires, garnering leadership from long-time staff, and how utilizing Tattle’s 360 Peer...