by ariddleberger | Oct 13, 2022 | Blog, Company News, Insights & Trends, Operations
Mystery shopping is a big business. The concept has been around for over 50 years and the industry as a whole is worth just shy of $2 billion – it’s powerful, to say the least. And since the popularity began to boom in the 1970s, it’s been a go-to option for companies...
by ariddleberger | Oct 8, 2022 | Blog, Company News, Insights & Trends, Operations
Over the last 20 years, restaurant brands have had basically five different options by which to generate customer feedback. Opt for legacy CXM (Customer Experience Management) platforms to garner simplistic guest feedback at scale. Use mystery shoppers in an effort to...
by isabellajiao | May 30, 2022 | Blog, Company News, Insights & Trends, Operations, Product
Tattle is excited to have started collecting menu item feedback for virtual restaurant brands via an integration with Olo, in an attempt to help brands optimize their menu engineering and ensure better food quality. Why is Tattle collecting item-level feedback for...
![[New Features] Enhanced Customer Profiles and Direct Olo Links](https://i0.wp.com/get.tattleapp.com/wp-content/uploads/2022/05/Artboard-319-copy-9@3x-100-1.jpg?resize=1080%2C675&ssl=1)
by isabellajiao | May 29, 2022 | Blog, Company News, Product
One of the reasons why restaurant managers and operators find Tattle so powerful is the easy access to “who, what, when and where” of each guest’s experience. This way they can not only isolate each issue and hold teams accountable, but also build lasting...
by isabellajiao | Apr 26, 2022 | Blog, Company News, Insights & Trends
We’re excited to announce the launch of Tattle’s new Industry Benchmarking Report, an exclusive data report that offers in-depth insights into restaurant brand’s performance across operational categories and ordering channels, benchmarked against their verticals (etc....
by Zach Nguyen | Oct 5, 2017 | Blog, Company News, Operations
Founded by restaurateur and five-time James Beard Award winner, and Top Chef head judge, Tom Colicchio and his trusted sous chef and co-founder Sisha Ortuzar, ‘Wichcraft is a New York City staple. Colicchio and Ortuzar opened the first in their fast-casual...
