by isabellajiao | Mar 21, 2023 | Blog, Company News, Operations
While brand-level promotions tend to get all the glamor and attention in hospitality, it’s the General Managers and Franchisees that play a decisive role in the success or failure of restaurants’ daily operations. It’s these leaders at the unit and district-level that...
by isabellajiao | Feb 15, 2023 | Blog, Company News
Tattle has recently started offering Short Message Service (SMS) as a method for survey distribution to further increase survey participation, access a larger consumer base, and drive more actionable feedback insights for restaurants and dispensaries. With email being...
by isabellajiao | Dec 11, 2022 | Blog, Company News
As the leading CX and feedback platform for over 200 hospitality brands worldwide, Tattle has always aimed to stay as close to our partners as possible – just like how they stay close to their own customers through Tattle. It’s been truly a fulfilling journey with our...
by ariddleberger | Oct 8, 2022 | Blog, Company News, Insights & Trends, Operations
Over the last 20 years, restaurant brands have had basically five different options by which to generate customer feedback. Opt for legacy CXM (Customer Experience Management) platforms to garner simplistic guest feedback at scale. Use mystery shoppers in an effort to...
by isabellajiao | May 30, 2022 | Blog, Company News, Insights & Trends, Operations, Product
Tattle is excited to have started collecting menu item feedback for virtual restaurant brands via an integration with Olo, in an attempt to help brands optimize their menu engineering and ensure better food quality. Why is Tattle collecting item-level feedback for...
![[New Features] Enhanced Customer Profiles and Direct Olo Links](https://get.tattleapp.com/wp-content/uploads/2022/05/Artboard-319-copy-9@3x-100-1-1080x675.jpg?crop=1)
by isabellajiao | May 29, 2022 | Blog, Company News, Product
One of the reasons why restaurant managers and operators find Tattle so powerful is the easy access to “who, what, when and where” of each guest’s experience. This way they can not only isolate each issue and hold teams accountable, but also build lasting...
