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Inaugural Tattle Battle to Recognize GMs and Franchisees for Best Guest Experience

Inaugural Tattle Battle to Recognize GMs and Franchisees for Best Guest Experience

by isabellajiao | Mar 21, 2023 | Blog, Company News, Operations

While brand-level promotions tend to get all the glamor and attention in hospitality, it’s the General Managers and Franchisees that play a decisive role in the success or failure of restaurants’ daily operations. It’s these leaders at the unit and district-level that...
Tattle Now Offers SMS Survey Distribution To Boost Feedback Volume

Tattle Now Offers SMS Survey Distribution To Boost Feedback Volume

by isabellajiao | Feb 15, 2023 | Blog, Company News

Tattle has recently started offering Short Message Service (SMS) as a method for survey distribution to further increase survey participation, access a larger consumer base, and drive more actionable feedback insights for restaurants and dispensaries. With email being...
14 Hospitality Brands Inducted into Tattle 2022 Hall of Fame

14 Hospitality Brands Inducted into Tattle 2022 Hall of Fame

by isabellajiao | Dec 11, 2022 | Blog, Company News

As the leading CX and feedback platform for over 200 hospitality brands worldwide, Tattle has always aimed to stay as close to our partners as possible – just like how they stay close to their own customers through Tattle. It’s been truly a fulfilling journey with our...
3 Ways Tattle Has Changed The Restaurant Customer Experience Game

3 Ways Tattle Has Changed The Restaurant Customer Experience Game

by ariddleberger | Oct 8, 2022 | Blog, Company News, Insights & Trends, Operations

Over the last 20 years, restaurant brands have had basically five different options by which to generate customer feedback. Opt for legacy CXM (Customer Experience Management) platforms to garner simplistic guest feedback at scale. Use mystery shoppers in an effort to...
Collecting Menu Feedback at an Individual Item Level

Collecting Menu Feedback at an Individual Item Level

by isabellajiao | May 30, 2022 | Blog, Company News, Insights & Trends, Operations, Product

Tattle is excited to have started collecting menu item feedback for virtual restaurant brands via an integration with Olo, in an attempt to help brands optimize their menu engineering and ensure better food quality. Why is Tattle collecting item-level feedback for...
[New Features] Enhanced Customer Profiles and Direct Olo Links

[New Features] Enhanced Customer Profiles and Direct Olo Links

by isabellajiao | May 29, 2022 | Blog, Company News, Product

One of the reasons why restaurant managers and operators find Tattle so powerful is the easy access to “who, what, when and where” of each guest’s experience. This way they can not only isolate each issue and hold teams accountable, but also build lasting...
« Older Entries
  • Inaugural Tattle Battle to Recognize GMs and Franchisees for Best Guest Experience
  • How To Intercept Negative Yelp & Google Reviews At Your Restaurants Using Tattle
  • How To Create An Accurate Bonus Program For General Managers Using Tattle
  • The Good, The Bad, & The Ugly Of Mystery Shopping
  • How To Incentivize And Reward Your Restaurants Using Tattle
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