by ariddleberger | Mar 20, 2023 | Blog, Operations
A few bad reviews can really put a dent in the revenue of an individual restaurant location and, in turn, the brand as a whole. After all, sites like Yelp and Google are powerful sales channels. Each new star on Yelp comes with a 9% average increase in revenue....
by ariddleberger | Mar 15, 2023 | Blog, Operations, Restaurant
The motivation of a general manager trickles down to the team, to the food, and to the customer – therefore, it’s critical that these key players are incentivized to go the extra mile. Let’s look at a quick three-step guide for creating a powerful, accurate bonus...
by ariddleberger | Mar 13, 2023 | Blog, Insights & Trends, Operations
Mystery shopping is a big business. The concept has been around for over 50 years and the industry as a whole is worth just shy of $2 billion – it’s powerful, to say the least. And since the popularity began to boom in the 1970s, it’s been a go-to option for companies...
by ariddleberger | Mar 10, 2023 | Blog, Operations, Restaurant
Behind every five-star restaurant is a team of great people. Let’s quickly look at how to utilize Tattle feedback data to inspire some friendly competition and ultimately empower your teams to create a more positive experience for guests. 1. Start collecting granular...
by ariddleberger | Mar 8, 2023 | Blog, Operations, Restaurant
Serving up bad batches of food is at the top of the nightmare scenarios list for every restaurant operator. But, when it comes to determining problems with the food quality itself, it can often be a slow and arduous process. For example, let’s look at the negative...
by ariddleberger | Mar 7, 2023 | Blog, Insights & Trends, Operations
Key Takeaways The customer experience is the be-all and end-all of restaurant brands, deserving of the highest priority and utmost care. Restaurant brands have lost significant time, money, and effort trying to piece together a suitable customer experience solution....
