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Tom Colicchio’s ‘Wichcraft Rolls Out to All Locations

Tom Colicchio’s ‘Wichcraft Rolls Out to All Locations

by Zach Nguyen | Oct 5, 2017 | Blog, Company News, Operations

Founded by restaurateur and five-time James Beard Award winner, and Top Chef head judge, Tom Colicchio and his trusted sous chef and co-founder Sisha Ortuzar, ‘Wichcraft is a New York City staple. Colicchio and Ortuzar opened the first in their fast-casual...
Tattle Score Strongly Correlated to Guest Experience

Tattle Score Strongly Correlated to Guest Experience

by Zach Nguyen | Sep 3, 2017 | Blog, Product, Uncategorized

Here at Tattle, we pride ourselves on instantly scoring the guest experience for our partners. We then put that scored feedback in the hands of businesses in real-time so they can take some action against it. Be it sending an Apology Email or an Oops! Card, or sending...
Potbelly Sandwich Testing Dark Kitchens

Potbelly Sandwich Testing Dark Kitchens

by Zach Nguyen | Sep 2, 2017 | Blog, Insights & Trends, Uncategorized

Speculation is swirling about after reports broke last week that Potbelly (NASDAQ:PBPB) has hired J.P. Morgan Securities to investigate “strategic alternatives” for the brand that has faced steady headwinds in a tough restaurant market in 2017. Potbelly shares have...
Tattle To Release Customizable Store Groupings

Tattle To Release Customizable Store Groupings

by Zach Nguyen | Jul 24, 2017 | Blog, Company News, Product, Uncategorized

Today, Tattle Inc. is excited to introduce you to our newest Tattle features – Customizable Store Groupings, an addition to the Enterprise suite of analytics! With the goal in mind of creating the first turnkey Customer Experience Management Platform, Tattle is...
How To Prepare For The Mega Trend Of The Next 15 Years

How To Prepare For The Mega Trend Of The Next 15 Years

by Zach Nguyen | Jul 24, 2017 | Blog, Insights & Trends

Before embarking on a Customer Experience Management (CXM) strategy a business must do some soul-searching and prepare for a reorganization of priorities as they reexamine the ways customers communicate in a connected world. Customers and the interactions they have...
« Older Entries
  • How This QSR Brand Reinvented The Winning LTO Formula
  • Why Text Analytics Are (Almost) Dead At Restaurant Brands
  • Should You Always Reduce Operational Complexity At Your Restaurants?
  • How Guest Feedback Fuels Starbird’s Innovation and Growth
  • How To Know If You Should Add A Successful LTO To The Permanent Menu
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