by isabellajiao | Feb 24, 2023 | Blog, Insights & Trends, Operations
If you’ve been on the Internet lately, you’d find it nearly impossible to avoid topics like “AI” and “ChatGPT”. It seems like every industry – including restaurants – are trying to stay ahead by envisioning AI use cases that could lead to greater efficiency and...
by isabellajiao | Feb 15, 2023 | Blog, Company News
Tattle has recently started offering Short Message Service (SMS) as a method for survey distribution to further increase survey participation, access a larger consumer base, and drive more actionable feedback insights for restaurants and dispensaries. With email being...
by isabellajiao | Feb 9, 2023 | Uncategorized
Why Restaurants Are Measuring Speed Of Service Differently In 2023 “It takes months to find a customer and seconds to lose one.” – Vince Lombardi The restaurant industry is in the midst of a mass migration from the old school to the new school. From barebones...
by isabellajiao | Feb 6, 2023 | Blog, Insights & Trends, Operations
Key Takeaways Don’t ignore bad reviews. Instead, think of them as an opportunity to improve, grow, or at least display your brand’s professionalism. Don’t respond in anger or try to defend yourself. It’s important to remain calm, collected and objective. Aim for...
by isabellajiao | Feb 3, 2023 | Blog, Insights & Trends, Operations
This is a redacted Q&A with Tinku Saini, CEO & Co-Founder of Tarka Indian Kitchen, a 9-unit and growing Indian fast casual restaurant concept based in Austin with locations in Austin, San Antonio & Houston. Q: What’s the role you play in evaluating and...
