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We Asked ChatGPT How To Collect Guest Feedback. It Went Very Wrong.

We Asked ChatGPT How To Collect Guest Feedback. It Went Very Wrong.

by isabellajiao | Feb 24, 2023 | Blog, Insights & Trends, Operations

If you’ve been on the Internet lately, you’d find it nearly impossible to avoid topics like “AI” and “ChatGPT”. It seems like every  industry – including restaurants – are trying to stay ahead by envisioning AI use cases that could lead to greater efficiency and...
Tattle Now Offers SMS Survey Distribution To Boost Feedback Volume

Tattle Now Offers SMS Survey Distribution To Boost Feedback Volume

by isabellajiao | Feb 15, 2023 | Blog, Company News

Tattle has recently started offering Short Message Service (SMS) as a method for survey distribution to further increase survey participation, access a larger consumer base, and drive more actionable feedback insights for restaurants and dispensaries. With email being...
Why Restaurants Are Measuring Speed Of Service Differently In 2023

Why Restaurants Are Measuring Speed Of Service Differently In 2023

by isabellajiao | Feb 9, 2023 | Uncategorized

Why Restaurants Are Measuring Speed Of Service Differently In 2023 “It takes months to find a customer and seconds to lose one.” – Vince Lombardi The restaurant industry is in the midst of a mass migration from the old school to the new school. From barebones...
How Should Restaurants Tackle Negative Reviews?

How Should Restaurants Tackle Negative Reviews?

by isabellajiao | Feb 6, 2023 | Blog, Insights & Trends, Operations

Key Takeaways Don’t ignore bad reviews. Instead, think of them as an opportunity to improve, grow, or at least display your brand’s professionalism. Don’t respond in anger or try to defend yourself. It’s important to remain calm, collected and objective. Aim for...
Tarka Indian Kitchen Reveals Key to Choosing the Right Restaurant Techstack

Tarka Indian Kitchen Reveals Key to Choosing the Right Restaurant Techstack

by isabellajiao | Feb 3, 2023 | Blog, Insights & Trends, Operations

This is a redacted Q&A with Tinku Saini, CEO & Co-Founder of Tarka Indian Kitchen, a 9-unit and growing Indian fast casual restaurant concept based in Austin with locations in Austin, San Antonio & Houston. Q: What’s the role you play in evaluating and...
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  • How To Detect Critical Food Quality Issues In Real-Time Using Tattle
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